Contactgroup users cannot access machines

[ChathamDaleJ]

If I add a user to a contactgroup, they cannot access hosts/services for which that contactgroup is a member.

[hsmith]

What version of XI are you running?

[ChathamDaleJ]

You guys don't make it easy to discern. We downloaded less than a month ago. It says it's current.

[hsmith]

It says it's current.

Thanks for the information. I'll do some testing and get back to you.

You guys don't make it easy to discern.

5.png

If you have any suggestions to put the version number elsewhere, I'd be happy to open a feature request for you.

[ChathamDaleJ]

5.2.2 64 bit running the Nagios appliance.

[hsmith]

What are you trying to do with this user? What rights did you give the user? Mine can view the device just fine.

[ChathamDaleJ]

We currently (Nagios Open Source) have no contacts assigned to hosts are services. All are assigned as contact groups.

What I want is the functionality of putting a user into a host or service with contact_groups. It may be that I made some kind of error, but I don't think

I want to add users to a contact_group and have that user be able to see and edit machines/services for which they are a member of a contact group.
I do not seem to be able to do that.

I guess my question is really "should that work". If so, I'll retrace my steps.

Thanks!

[rkennedy]

Just to make sure we're on the same page, what you're looking for is a way to change user permissions based on what contact_group users are in. Is this correct?

At the time, I don't believe this is possible. However, I can submit a feature request for this if you'd like?

Currently, to allow access to users who can modify hosts / services, you will need to navigate to the Admin -> Manage Users section of Nagios XI. From there, you can assign permissions for your users. Here's a screenshot of what's available.

user-security-settings.PNG

[ChathamDaleJ]

Yes exactly. User is configured as a user, can (Re)configure is checked as is "advanced features".

The contactgroup is working for read only access to the machine, Contact group member, howerver, cannot access CCM.

I want them to be able to edit host/service settings.

Thanks!

Dale

[ssax]

Currently you have to be an admin user in order to edit anything in the CCM.

When you select "Can (re)configure hosts and services" it means:

The user can re-configure and delete existing hosts and services (which they can see)
from the monitoring configuration, and add new hosts and services to the monitoring
configuration.

That doesn't include the CCM though.

You can read more about user rights and multi-tenancy here:

https://assets.nagios.com/downloads/nag ... Rights.pdf
https://assets.nagios.com/downloads/nag ... enancy.pdf