Problems upgrading from 1.3.0 to 1.4.0

[vmesquita]

I am trying to upgrade to Nagios Log Sever 1.4.0 but I am getting this error:

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Loaded plugins: product-id, rhnplugin, subscription-manager
This system is receiving updates from RHN Classic or RHN Satellite.
Setting up Install Process
Package openssl-1.0.1e-42.el6.x86_64 already installed and latest version
Package pyOpenSSL-0.13.1-2.el6.x86_64 already installed and latest version
Nothing to do
Collecting elasticsearch-curator==3.4.0
  Retrying (Retry(total=4, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832410>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=3, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x28325d0>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=2, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832710>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=1, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832850>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=0, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832990>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=4, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832590>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=3, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832850>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=2, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832a10>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=1, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832610>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Retrying (Retry(total=0, connect=None, read=None, redirect=None)) after connection broken by 'ConnectTimeoutError(<pip._vendor.requests.packages.urllib3.connection.VerifiedHTTPSConnection object at 0x2832bd0>, 'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/
  Could not find a version that satisfies the requirement elasticsearch-curator==3.4.0 (from versions: )
No matching distribution found for elasticsearch-curator==3.4.0

I have a proxy to connect to the internet but maybe I am missing some seeting. Any ideas?

[jolson]

'Connection to pypi.python.org timed out. (connect timeout=15)')': /simple/elasticsearch-curator/

I have a proxy to connect to the internet but maybe I am missing some seeting. Any ideas?

You'll need to proxy the pip connection. I found the following Stack Exchange post:
http://stackoverflow.com/questions/1908 ... oxy-server

It looks like pip should respect proxy environment variables:

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export https_proxy="http://<proxy.server>:<port>"

-or-

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export http_proxy="http://<proxy.server>:<port>"

Use one of the above depending on whether you use http or https.

After you set the variable, try re-running the upgrade script. Thanks!

Jesse

[vmesquita]

Yesterday I tried creating the variable and it didn't work. Then I tried adding the proxy information to the command-line as suggested in the link. Still same error message.

So today I tried again and the upgrade worked. I suspect logging off and on again did the trick, but I can't be sure.

[hsmith]

That's some strange behavior. I wonder if there was some kind of weird connectivity thing happening. Is there anything else we can do for you in this thread?

[vmesquita]

I think not. Let's wait for the next release to see if it happens again.

[bwallace]

Sounds like a plan vmesquita. We'll go ahead and lock this thread now.