HyperMap not working

[txwomansu]

Hello,

What would be the reason why HyperMap component is not working on a new manual NagiosXI (the latest) install on 32-bit RHEL5.7? Network Status Map works, but Hypermap does not dispaly anything besides empty circles.

Thanks!

[mguthrie]

What browser and version are you viewing the hypermap in?

Do you have any useful output when you run:

Code: Select all

tail -f /var/log/httpd/error_log

and then access the page? Go ahead and post any error messages that it outputs.

[txwomansu]

Internet Explorer 8 does not display it, but Firefox does.

Here is the output of log file. Should I do anything about these messages? Thanks for your fast reply.


[root@nagiosxi ~]# tail -f /var/log/httpd/error_log
[Thu Oct 20 12:17:48 2011] [error] [client 10.81.56.60] PHP Notice: Undefined index: eventlog in /usr/local/nagiosxi/html/includes/configwizards/windowswmi/windowswmi.inc.php on line 382, referer: http://nagiosxi.twu.edu/nagiosxi/config/monitoringwizard.php
[Thu Oct 20 12:19:07 2011] [error] [client 10.81.56.60] request failed: URI too long (longer than 8190)
[Thu Oct 20 12:19:11 2011] [error] [client 10.81.56.60] PHP Notice: unserialize() [<a href='function.unserialize'>function.unserialize</a>]: Argument is not a string in /usr/local/nagiosxi/html/includes/components/xicore/status-utils.inc.php on line 302, referer: http://nagiosxi.twu.edu/nagiosxi/config/monitoringwizard.php
[Thu Oct 20 12:33:00 2011] [error] [client 10.81.56.60] PHP Notice: unserialize() [<a href='function.unserialize'>function.unserialize</a>]: Argument is not a string in /usr/local/nagiosxi/html/admin/users.php on line 81, referer: http://nagiosxi.twu.edu/nagiosxi/admin/?xiwindow=users.php
[Thu Oct 20 15:16:55 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=titanium.fs.dew.twu&service=Drive C: Disk Usage&dest=auto
[Thu Oct 20 15:17:04 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=titanium.fs.dew.twu&service=Drive%20C:%20Disk%20Usage&dest=auto
[Thu Oct 20 15:17:11 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=hostdetail&host=titanium.fs.dew.twu
[Thu Oct 20 15:17:32 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=hostdetail&host=titanium.fs.dew.twu
[Thu Oct 20 15:17:49 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=titanium.fs.dew.twu&service=CPU Usage&dest=auto
[Thu Oct 20 15:18:10 2011] [error] [client 10.81.56.60] Directory index forbidden by Options directive: /usr/local/nagiosxi/html/includes/components/xicore/, referer: http://nagiosxi.twu.edu/nagiosxi/includes/components/xicore/status.php?show=servicedetail&host=titanium.fs.dew.twu&service=CPU+Usage&backButton=Continue

[mguthrie]

Yeah, IE tends to struggle with more advanced javascript libraries. I think the component info message in the Admin panel says to use that component with Firefox, although it might work better in IE 9, I would recommend sticking with a standards-compliant browser like Firefox or Chrome for that component.

[lmiltchev]

I am not sure how much you've customized your browser but you can try going to "Internet Options"->"Advanced"->"Reset Internet Explorer Settings"->"Reset". I had the same issue in IE 9 and got it fixed this way. There is no guarantee that it will work for you but you can try.