Receiving notifications even though DL not added to service

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bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Receiving notifications even though DL not added to service

Post by bsivavani »

Hi Support,

We are receiving notifications even though email id/DL not added on to Nagios for VMware ESXi monitoring. Please let us know where we are missing to delete email id.

FYI - Under alerts settings email id is not there.
rkennedy
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Joined: Mon Oct 05, 2015 11:45 am

Re: Receiving notifications even though DL not added to serv

Post by rkennedy »

Can you post an example of the email in which you are receiving?
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bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Re: Receiving notifications even though DL not added to serv

Post by bsivavani »

Please find attached example email which we are receiving.
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hsmith
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Re: Receiving notifications even though DL not added to serv

Post by hsmith »

Is there an email address on any of the templates that this service is using?
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bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Re: Receiving notifications even though DL not added to serv

Post by bsivavani »

No email address added on any of that service.
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hsmith
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Re: Receiving notifications even though DL not added to serv

Post by hsmith »

Can you please either:

Open a ticket

or

PM me a copy of your profile for this machine. (Admin --> System Config --> System Profile --> Download Profile, PM me the zip.)
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bsivavani
Posts: 339
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Re: Receiving notifications even though DL not added to serv

Post by bsivavani »

ok will PM you.
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hsmith
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Re: Receiving notifications even though DL not added to serv

Post by hsmith »

How many people are receiving the emails? Looking through your configuration, 2 of them should be.
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bsivavani
Posts: 339
Joined: Tue Oct 06, 2015 9:17 am

Re: Receiving notifications even though DL not added to serv

Post by bsivavani »

more than 10 members receiving emails who are in that DL.
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hsmith
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Re: Receiving notifications even though DL not added to serv

Post by hsmith »

Can you please PM me the email address that is associated with the DL?
Former Nagios Employee.
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