Auto Discovery Job Issues

[lmiltchev]

Go to Admin->Manage Components, and check what is the version of the "Auto-Discovery" component that you are currently using. It should be listed in the "Core Components" section.

Do you see a newer version available for a download when you click on "Check for Updates" under the "Manage Components" page?

[tmcdonald]

Can you tell us a little more about how this XI system was installed? Was it a pre-built VM or did you install the OS then do a source install? For that matter, what XI version is this?

[stephen.chontofalsky]

It was your pre-built VM that we're using. The XI version is 5.2.3 (which I understand there is an update for now) and the auto-discover component version is 2.04 and it does not find a more up to date version if I search for one.

[ssax]

Please run these commands first and then get the blank page to show up again and then send us the full output so that we can resolve any errors:

Code: Select all

ls -ld /usr/local/nagiosxi/html/includes/components/autodiscovery/
ls -lR /usr/local/nagiosxi/html/includes/components/autodiscovery/
tail -f /var/log/httpd/error_log /var/log/httpd/ssl_error_log

[stephen.chontofalsky]

The attached screenshot is the error log after running the autodiscovery after all the above commands.

[tmcdonald]

Interesting. Please run the following:

Code: Select all

grep -R "function get_autodiscovery_type" /usr/local/nagiosxi/html
ls -l /usr/local/nagiosxi/html/includes/components/autodiscovery/autodiscovery.inc.php

[stephen.chontofalsky]

Nothing changing after running that script. Still a blank screen.

[hsmith]

Can we please get this information from the previous posts?

ls -ld /usr/local/nagiosxi/html/includes/components/autodiscovery/
ls -lR /usr/local/nagiosxi/html/includes/components/autodiscovery/

grep -R "function get_autodiscovery_type" /usr/local/nagiosxi/html
ls -l /usr/local/nagiosxi/html/includes/components/autodiscovery/autodiscovery.inc.php

[lmiltchev]

I believe tmcdonald wanted to see the output of the two commands:

Code: Select all

grep -R "function get_autodiscovery_type" /usr/local/nagiosxi/html
ls -l /usr/local/nagiosxi/html/includes/components/autodiscovery/autodiscovery.inc.php

[stephen.chontofalsky]

Just wanted to let you all know that this morning we spun up a new VM with XI 5.2.5 on it and autodiscovery is working.