Re: service status detail page take so long to load

michal.nastaly · Post by **michal.nastaly** » Tue Feb 02, 2016 10:44 am

I get the same problem. In my scenario the top bit of the page i.e "Service Status Detail....." loads straight away, but the actual values load after a whole minute. This all started to happen after i upgraded to the newest version of Nagios XI. Does anyone know what causes these screens to take that long to load?

Mod Note: I have split this topic off from here: https://support.nagios.com/forum/viewto ... 680#168814

rkennedy · Post by **rkennedy** » Tue Feb 02, 2016 12:20 pm

This could be a few different things. Are you forcing SSL at all? Do you see anything in your error log files?

Code: Select all

tail -100 /var/log/httpd/error_log
tail -100 /var/log/httpd/ssl_error_log

Also - can you paste a screenshot of your System Status page? (Admin -> System Status)

michal.nastaly · Post by **michal.nastaly** » Thu Feb 18, 2016 4:49 am

I have fixed it by updating the following files with FQDN of the nagios box:

- /etc/hosts
- /etc/sysconfig/network

hsmith · Post by **hsmith** » Thu Feb 18, 2016 10:28 am

Thanks for letting us know. We've seen this fix the issue for a few people. There's some ajax-y type stuff going on, and if the machine you're accessing the server from is in a different data center or similar scenario, it has trouble. Would you like us to close this since it's now working for you?

michal.nastaly · Post by **michal.nastaly** » Wed Feb 24, 2016 6:14 am

Yes, Please, Thank You