Not All Email Notifications are Being Sent

[szb0018]

I have several services that are saying they are sending email notifications, but no emails are ever received. Some services are sending emails just fine though. I have compared the configs for the working and not-working services and the only difference between them is the check command. They are even for the same host ...

I can see where the notifications are supposedly being sent for all services under Home > Incident Management > Notifications (see screenshot), but only the Yum Updates notifications are coming through.

Screen Shot 2016-02-24 at 10.03.23 AM.png

I have also checked the logs on the SMTP relay and I only see connections being logged for the Yum Updates emails.

HELP!!!

[jolson]

Are you certain that alerts aren't being suppressed? It's possible that your 'notification_interval' is stopping alerts from being sent appropriately.

Check the contacts of those particular services - are you sure there aren't any contacts assigned?

Do your SMTP server logs show anything at all?

[szb0018]

They shouldn't be being suppressed. The notification logs indicate that notifications have been sent, they just aren't making it to mail relay. So far as I can tell there are only two notifications that are actually being sent: Test Emails, and status changes for the Yum Updates service (but only status changes, custom notifications don't get sent either).

I have tried with and without contacts assigned - no change.

The SMTP logs show incoming connections for all the emails that I am receiving, and absolutely no record of any incoming connections for any of the other emails that I should be receiving according to Nagios logs.

Attached are the config files being used by Nagios currently.

[hsmith]

What version of XI are you running? Are you running low on resources? This is really odd behavior, your configs seem to look okay.