Nagios XI Alerting and PagerDuty

[TylerTX]

We're using PagerDuty to remotely ack/res alerts with pretty good results. One of the alerting rules in PagerDuty is that an ack is supposed to quiet the alert (all alerts) for 12 hours. I've noticed that if the problem still exists, it will regularly notify us every hour. It looks like notification_interval is set to the default 60 minutes and is most likely the cause of this. Is this the case and is there a way to change that value on all services within Nagios without visiting each service? This is something I would like to change across the board.

Installed Version: 5.2.2

Thanks.

[rkennedy]

We have an enterprise feature built into XI for this. Navigate to Configure -> Core Config Manager -> Bulk Modifications -> Change a Single Config Option -> From there select 'Notification Interval' and you will be able to change it across the board.

Is that what you're looking for?

[TylerTX]

Thank you, I believe this is what I need. I'll make a backup and test this out on a few, but yes, I do believe this will fix our issue. Thanks again.

[rkennedy]

Sounds good. I'll leave this open for now, just in case you have further questions about it following your test.