Host deletion and acknowledgements

[djobidon]

Hi,

when I do some actions, such as deleting a host by going in its properties and do advanced/delete, NagiosXI lose all the acknowledgements it had even sticky ones. Di I misconfigured something or this is expected behavior? I would like it to remember what I have acknowledged.

[lmiltchev]

When you say: "NagiosXI lose all the acknowledgements it had even sticky ones.", do you mean "all acknowledgements on the deleted host" or "all acknowledgements on ALL hosts"?

[djobidon]

I am talking about losing all the acknowledgement I put on all the hosts. So when I delete a host, other hosts that I set an acknowledgement no longer shows as being acknowledged.

[lmiltchev]

I haven't been able to recreate the issue.

What is the Nagios XI version that you are currently using? Do all of the hosts/services go to pending state after removing a host (in addition to losing acknowledgements)?

What is the output of the following command?

Code: Select all

grep retain_state_information /usr/local/nagios/etc/nagios.cfg

[djobidon]

I run version 5.2.5

It happens that I see pendings but not always.

The command you asked returned the following:

retain_state_information=1

[tmcdonald]

You might have multiple nagios processes - please run the following command as root and post the output here:

ps -ef | grep bin/nagios

[djobidon]

Here is the result:

nagios 4391 1 0 07:17 ? 00:00:09 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 4393 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4394 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4395 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4396 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4397 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4398 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4399 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4400 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4401 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4402 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4403 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4404 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 4445 4391 0 07:17 ? 00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
root 18347 18319 0 07:39 pts/0 00:00:00 grep bin/nagios

[ssax]

When that occurs, if you restart nagios do they come back?

When it's occurring run this command and see if there's any output:

Code: Select all

echo "select * from nagios_acknowledgements;" | mysql -pnagiosxi nagios

Also, please attach your /usr/local/nagios/etc/ndomod.cfg for review.


Thank you

[djobidon]

Tried restarting nagios after triggering the problem but the acknoledgements did not come back.


When it's occurring run this command and see if there's any output:

The SQL actually shows my acknoledgements.

Attached is ndomod.cfg

[tmcdonald]

What permissions do you have on your /usr/local/nagios/var directory and its contents?

ls -ld /usr/local/nagios/var
ls -l /usr/local/nagios/var