How to monitor a NON-Microsoft service in Nagios XI

[GacoAdmin110]

I currently have a handful of Windows 2008R2 servers that run NON-MS based services critical to our production environment.

I have tried multiple times to add them to Nagios using the display name/process but it never receives notification that the service is running. It comes up as CRITICAL with no communication.

The server that this service on reports many other things besides services, and all of those work normal.

Any help is appreciated.

Thnx

[ssax]

How are you monitoring them currently?

Are you using NSClient++ - The Windows Server monitoring wizard should list them.

Are you using SNMP? - The Windows SNMP monitoring wizard should list them.

[GacoAdmin110]

How are you monitoring them currently?

Are you using NSClient++ - The Windows Server monitoring wizard should list them.

Are you using SNMP? - The Windows SNMP monitoring wizard should list them.

NSclient++ is what I use

[ssax]

Do you see them listed in the Windows Server monitoring wizard?

[rkennedy]

Can you please post an example of the check you're using? You should be able to use NSClient++ without a problem. NSCP is NSClient++ (not a windows service)

Here's an example -

windows-service-check_nt.PNG

[GacoAdmin110]

Can you please post an example of the check you're using? You should be able to use NSClient++ without a problem. NSCP is NSClient++ (not a windows service)

Here's an example -

windows-service-check_nt.PNG

Thanks for the response...I just figured it out. I needed to add it as a process instead of a service...works fine now.

The process was a custom SQL reporting service that had special characters in its name which Nagios did not like since they were $'s and ()'s.

[Box293]

These can work as long as you escape the $ signs:

https://support.nagios.com/kb/article.php?id=168