Improper alerts/notifications

[CarlWedu]

Having issues where hosts and/or services deleted or modified via CCM do not perform correctly within the monitoring. So, for example, changed the ip address on a server this morning via CCM, but still receiving alerts due to ping failures to an address that is not configured for that host any longer. Similarly, have deleted a host and all associated services, but still showing alerts for it being down.

Have also had issues with notifications not stopping after acknowledgments, disabling notifications, removing contacts from the host/service, etc.

Any ideas? Please let me know if there is any further detail or screen captures that would be useful in troubleshooting.

Thanks!!

[rkennedy]

After making changes in the CCM, are you clicking 'Apply Configuration'? You will need to do this, to reload any changes into the Nagios service.

[CarlWedu]

After making changes in the CCM, are you clicking 'Apply Configuration'? You will need to do this, to reload any changes into the Nagios service.

Yes

[CarlWedu]

more attaches

[bwallace]

Thanks, but those screenshots aren't directly related to the previous question - are you, or have you clicked "Apply Config" after making changes to the IP address or anything else?
We just need to verify some of the basics first.....

[CarlWedu]

again, yes

[rkennedy]

Can you PM over a profile for us to look at? Along with that, what is an example of a host / service and contact that shouldn't receive notifications, but still is?

[CarlWedu]

sent pm

[rkennedy]

It looks like one file was missing out of your profile, can you also PM over /usr/local/nagios/var/objects.cache?

[CarlWedu]

sent objects