Administration page is blank

[jsharris]

When attempting to view the administration page in Nagios Log Server I am only seeing a blank page with no error messages. I have tried this in both IE and Firefox with no change. Upgraded to 1.4.1 but this had no effect (have since reverted back to original version via VM snapshot). Current version is 1.3.0. No problems logging in, viewing dashboards, etc.

Any assistance would be appreciated.

[eloyd]

Is there anything in /var/log/httpd/error_log?

[jsharris]

Full content of error_log:

Code: Select all

[Sun Jun 05 03:31:01 2016] [notice] Digest: generating secret for digest authentication ...
[Sun Jun 05 03:31:01 2016] [notice] Digest: done
[Sun Jun 05 03:31:01 2016] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 configured -- resuming normal operations
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed

  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
111   893  111   893    0     0   4663      0 --:--:-- --:--:-- --:--:-- 24805
[Mon Jun 06 08:38:16 2016] [error] [client 10.200.15.9] File does not exist: /var/www/html/favicon.ico
[Mon Jun 06 08:38:16 2016] [error] [client 10.200.15.9] File does not exist: /var/www/html/favicon.ico
[Mon Jun 06 08:41:23 2016] [notice] caught SIGTERM, shutting down
[Mon Jun 06 09:01:02 2016] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Jun 06 09:01:02 2016] [notice] Digest: generating secret for digest authentication ...
[Mon Jun 06 09:01:02 2016] [notice] Digest: done
[Mon Jun 06 09:01:02 2016] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 configured -- resuming normal operations

[eloyd]

Odd. The next obvious question is, do you see the request in /var/log/httpd/access_log?

[hsmith]

Take a look at this and see if it helps: https://support.nagios.com/kb/article.php?id=132

Also, you didn't run out of disk space on this server, did you?

[jsharris]

From access_log:

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10.200.15.9 - - [06/Jun/2016:10:35:54 -0400] "GET /nagioslogserver/index.php/admin HTTP/1.1" 500 - "http://spnagioslogsvr/nagioslogserver/index.php" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0"

Funny you should ask; we did not run out of space but the only reason I found this was happening (we only very rarely access the page) was because we were alerted to a low disk space condition (down to about 22GB+/- out of 400GB) and then expanded the drive. The admin page was behaving like this both before and after the expansion.

[hsmith]

Did you check out the kb page I linked?

[jsharris]

I just did and changing the memory limit appears to have done the trick. Not sure how I missed that article; apparently I need to work on my googling skills.

Thank you!!

[hsmith]

The KB is still fairly new. I don't know much about SEO, but hopefully it will work it's way up there eventually

I'll go ahead and close this thread.