Issue - Availability

[raamardhani7]

Hi Team,

Yesterday one of my colleague changed the permissions of /usr/local/nagios/libexec and that created a problem as all the server configured went down. this happened for 10 mins duration.

And this is having direct impact on our Availability reports, sharing these availability reports with the client will be a big problem.

Could you please help us here, so that we can manage the reports to ensure there is no downtime during that particular time period. thanks. This is quite urgent. Please do help us here.

[jkinning]

Have you tried this?

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https://assets.nagios.com/downloads/nagiosxi/docs/Fixing_Global_Permissions_In_Nagios_XI.pdf

[rkennedy]

Thanks @jkinning. That is the correct document.

There isn't going to be much that Nagios can do for the availability reporting in regards to going back in time. I advise against making changes to the permissions with Nagios as you could see other issues like this happen as well.

[hsmith]

I have to add - if you do find the need to make changes to permissions, ask us first. That will help you avoid bad situations in the future.

[WillemDH]

Just an informative question. What would be the recommended permission and owner for the libexec folder.

[raamardhani7]

Thanks a lot team for the information.

Is there any possibility that we can make changes in the reports from Nagios front, so that 15 minutes of data can be erased and we are good with the availability reports front. please advise. thanks.

[hsmith]

Just an informative question. What would be the recommended permission and owner for the libexec folder.

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drwxrwsr-x.  2 apache nagios 

Is how we set it by default, I imagine it was done this way on purpose. Is there something you think we should explore changing?

Is there any possibility that we can make changes in the reports from Nagios front, so that 15 minutes of data can be erased and we are good with the availability reports front. please advise. thanks.

There is not a method that we support to do this. The report will show accurate information. If checks were unable to run for 15 minutes, the report should reflect that data.

[rkennedy]

Just an informative question. What would be the recommended permission and owner for the libexec folder.

The OVA ships with apache nagios. Apache is needed if you're managing plugins through the web GUI.

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drwxrwsr-x.  3 apache nagios 4096 Apr  5 14:22 libexec

[raamardhani7]

Hi Team,

We can close this thread. thanks a lot.

[rkennedy]

Will do.

/close