Reporting suggestion

[jsmurphy]

I was getting jealous of all Box293's suggestions... that and the reporting is making my managers sad and if there's one thing no tech likes it's a sad manager. It would be nice if you were able to generate reports where you can set the level of the service problems (I.e. I only want to see critical or critical and warning, etc) and be able to distinguish between scheduled and unscheduled outages. The ability to ignore outages shorter than x to weed out false positives would also be nice.

Basically the sort of thing that would provide useful SLA reporting that can be provided to the less technical service delivery managers to make sure things are running as expected.

[mguthrie]

Would it be helpful to know that SLA reports is one of our main projects TODO's for this upcoming year? We probably won't have it ready for the initial 2012 release, but it is one of our higher priority items.

[jsmurphy]

This should make everyone much happier, thanks