Understanding Multi-Tenancy

[Naveed]

Hello,

I am new at nagios xi,

I need to understand the subjected issue.

I have multiple client, I wanted to create their resources and separate dashboards. Almost all of isolated dashboards have been created.

Users have read only access.

One of my dashboard contains only 3 VMs on dashboard, but as I check host details it shows 16 hosts and their services.

Kindly assit

Thank you!

[rkennedy]

Is the user that is seeing 16 hosts and services a contact of those ones in particular? What is there contact name, and can you post your /usr/local/nagios/var/objects.cache file for us to look at?

[Naveed]

No, this is a separate user, I have checked from alert settings==> contacts and its not showing in contacts.

I have prepared all other dashboard by removing users from alerts setting==> contacts and all others are working fine.

This is a separate user. But I am unable to find yet why other resources are showing to this particular user only.

Thank you!

[Naveed]

Further adding to this,

Users are as following:

ddax have 15 VMs

vrw have 3 VMs

I have checked from contacts group that in ddax contact group "vrw" is disabled and written here "Contacts
"=>" Denotes object relationship elsewhere"

I think thats why vrw user is able to see ddax hosts which I dont want.

Find attached screenshot.

Thank you!

[Naveed]

Thank you everyone!

I have find a solution from contacts, there was another contact defined for my problematic user.

Its been resolved now.
Thank you!

[rkennedy]

Awesome, going to mark this as resolved and close it out!