no performance graph (history) for check_selenium

[dlukinski]

Hello XI Support

We expect to see SELENIUM (Check_selenium) history in seconds or no history if down in GUI, but nothing is there
- could this be fixed somehow?

Thank you

[mcapra]

Post the output of your check_selenium plugin run from the CLI of the Nagios XI server. The output should look similar to this with everything following the | character being the performance data.

Code: Select all

[root@localhost ~]# /usr/local/nagios/libexec/check_selenium --script=/usr/local/nagios/libexec/selenium/test_clean
OK: Processes completed after 13.53 of page loading. |  ALL=13.53s;60;90;0;120

Can you verify from the CCM that the service configuration is processing performance data? Under the "Check Settings" tab, there should be an option to "Process perf data". Make sure that either the "on" or "skip" options are selected.

Could you also post the contents of your host's perfdata folder? Should be located here judging by the provided screenshot:

Code: Select all

ls -al /usr/local/nagios/share/perfdata/login.microsoftonline.com/

[dlukinski]

Post the output of your check_selenium plugin run from the CLI of the Nagios XI server. The output should look similar to this with everything following the | character being the performance data.

Code: Select all

[root@localhost ~]# /usr/local/nagios/libexec/check_selenium --script=/usr/local/nagios/libexec/selenium/test_clean
OK: Processes completed after 13.53 of page loading. |  ALL=13.53s;60;90;0;120

Can you verify from the CCM that the service configuration is processing performance data? Under the "Check Settings" tab, there should be an option to "Process perf data". Make sure that either the "on" or "skip" options are selected.

Could you also post the contents of your host's perfdata folder? Should be located here judging by the provided screenshot:

Code: Select all

ls -al /usr/local/nagios/share/perfdata/login.microsoftonline.com/

Perfdata folder attached, here an output from the CLI (not stable from run to another?):
[nagios@fikc-nagxidev01 login.microsoftonline.com]$ /usr/local/nagios/libexec/check_selenium --script=/usr/local/nagios/libexec/msportal-3
ERROR: Element xpath=(//button[@type='button'])[12] not found
[nagios@fikc-nagxidev01 login.microsoftonline.com]$ /usr/local/nagios/libexec/check_selenium --script=/usr/local/nagios/libexec/msportal-4
OK: Processes completed after 46.609 of page loading. | ALL=46.609s;60;90;0;120
[nagios@fikc-nagxidev01 login.microsoftonline.com]$ /usr/local/nagios/libexec/check_selenium --script=/usr/local/nagios/libexec/msportal-3
OK: Processes completed after 35.961 of page loading. | ALL=35.961s;60;90;0;120
[nagios@fikc-nagxidev01 login.microsoftonline.com]$

[mcapra]

Could you check the MsPortal-SELENIUM-Login service's configuration for the "Process perf data" option? The only way I have been able to replicate this behavior so far is by disabling performance data after the service has been defined. Just to be clear, we want "Process perf data" to be in an "on" state.

[dlukinski]

Could you check the MsPortal-SELENIUM-Login service's configuration for the "Process perf data" option? The only way I have been able to replicate this behavior so far is by disabling performance data after the service has been defined. Just to be clear, we want "Process perf data" to be in an "on" state.

Still the same "No data to display"

[ssax]

Please run these commands and post the output:

Code: Select all

cat /usr/local/nagios/share/perfdata/localhost/MsPORTAL-SELENIUM-Login.xml
rrdtool info /usr/local/nagios/share/perfdata/localhost/MsPORTAL-SELENIUM-Login.rrd |grep ds

Are you seeing anything related in your /usr/local/nagios/var/npcd.log, /usr/local/nagios/var/perfdata.log, or /usr/local/nagiosxi/var/perfdataproc.log?

All other services are collecting as normal?

[dlukinski]

Please run these commands and post the output:

Code: Select all

cat /usr/local/nagios/share/perfdata/localhost/MsPORTAL-SELENIUM-Login.xml
rrdtool info /usr/local/nagios/share/perfdata/localhost/MsPORTAL-SELENIUM-Login.rrd |grep ds

Are you seeing anything related in your /usr/local/nagios/var/npcd.log, /usr/local/nagios/var/perfdata.log, or /usr/local/nagiosxi/var/perfdataproc.log?

All other services are collecting as normal?

------------------------------------------------------------

Code: Select all

<NAGIOS>
  <DATASOURCE>
    <TEMPLATE>check_selenium</TEMPLATE>
    <RRDFILE>/usr/local/nagios/share/perfdata/login.microsoftonline.com/MsPORTAL-SELENIUM-Login.rrd</RRDFILE>
    <RRD_STORAGE_TYPE>SINGLE</RRD_STORAGE_TYPE>
    <RRD_HEARTBEAT>8460</RRD_HEARTBEAT>
    <IS_MULTI>0</IS_MULTI>
    <DS>1</DS>
    <NAME>ALL</NAME>
    <LABEL>ALL</LABEL>
    <UNIT>s</UNIT>
    <ACT>34.033</ACT>
    <WARN>60</WARN>
    <WARN_MIN></WARN_MIN>
    <WARN_MAX></WARN_MAX>
    <WARN_RANGE_TYPE></WARN_RANGE_TYPE>
    <CRIT>90</CRIT>
    <CRIT_MIN></CRIT_MIN>
    <CRIT_MAX></CRIT_MAX>
    <CRIT_RANGE_TYPE></CRIT_RANGE_TYPE>
    <MIN>0</MIN>
    <MAX>120</MAX>
  </DATASOURCE>
  <RRD>
    <RC>0</RC>
    <TXT>successful updated</TXT>
  </RRD>
  <NAGIOS_AUTH_HOSTNAME>login.microsoftonline.com</NAGIOS_AUTH_HOSTNAME>
  <NAGIOS_AUTH_SERVICEDESC>MsPORTAL-SELENIUM-Login</NAGIOS_AUTH_SERVICEDESC>
  <NAGIOS_CHECK_COMMAND>check_selenium!msportal-1!!!!!!!</NAGIOS_CHECK_COMMAND>
  <NAGIOS_DATATYPE>SERVICEPERFDATA</NAGIOS_DATATYPE>
  <NAGIOS_DISP_HOSTNAME>login.microsoftonline.com</NAGIOS_DISP_HOSTNAME>
  <NAGIOS_DISP_SERVICEDESC>MsPORTAL-SELENIUM-Login</NAGIOS_DISP_SERVICEDESC>
  <NAGIOS_HOSTNAME>login.microsoftonline.com</NAGIOS_HOSTNAME>
  <NAGIOS_HOSTSTATE>UP</NAGIOS_HOSTSTATE>
  <NAGIOS_HOSTSTATETYPE>HARD</NAGIOS_HOSTSTATETYPE>
  <NAGIOS_MULTI_PARENT></NAGIOS_MULTI_PARENT>
  <NAGIOS_PERFDATA>ALL=34.033s;60;90;0;120 </NAGIOS_PERFDATA>
  <NAGIOS_RRDFILE>/usr/local/nagios/share/perfdata/login.microsoftonline.com/MsPORTAL-SELENIUM-Login.rrd</NAGIOS_RRDFILE>
  <NAGIOS_SERVICECHECKCOMMAND>check_selenium!msportal-1!!!!!!!</NAGIOS_SERVICECHECKCOMMAND>
  <NAGIOS_SERVICEDESC>MsPORTAL-SELENIUM-Login</NAGIOS_SERVICEDESC>
  <NAGIOS_SERVICEOUTPUT>OK: Processes completed after 34.033 of page loading.</NAGIOS_SERVICEOUTPUT>
  <NAGIOS_SERVICEPERFDATA>ALL=34.033s;60;90;0;120</NAGIOS_SERVICEPERFDATA>
  <NAGIOS_SERVICESTATE>OK</NAGIOS_SERVICESTATE>
  <NAGIOS_SERVICESTATETYPE>HARD</NAGIOS_SERVICESTATETYPE>
  <NAGIOS_TIMET>1467037190</NAGIOS_TIMET>
  <NAGIOS_XMLFILE>/usr/local/nagios/share/perfdata/login.microsoftonline.com/MsPORTAL-SELENIUM-Login.xml</NAGIOS_XMLFILE>
  <XML>
   <VERSION>4</VERSION>
  </XML>
</NAGIOS>

-----------------------------------------------------
[root@fikc-nagxidev01 login.microsoftonline.com]# rrdtool info /usr/local/nagios/share/perfdata/login.microsoftonline.com/MsPORTAL-SELENIUM-Login.rrd | grep ds
ds[1].type = "GAUGE"
ds[1].minimal_heartbeat = 8460
ds[1].min = NaN
ds[1].max = NaN
ds[1].last_ds = "34.033"
ds[1].value = NaN
ds[1].unknown_sec = 50

-------------------------------------------------
Yes, other history is OK

[tgriep]

What version of Nagios XI are you running?
When you try and view the performance data for that service, do you see any errors in the Apache log files in this folder /var/log/httpd ?

[dlukinski]

What version of Nagios XI are you running?
When you try and view the performance data for that service, do you see any errors in the Apache log files in this folder /var/log/httpd ?

5.2.9 (5.2.7 before that)
-----------------------------
Here are some errors

[Sun Jul 03 03:16:02 2016] [notice] Digest: generating secret for digest authentication ...
[Sun Jul 03 03:16:02 2016] [notice] Digest: done
[Sun Jul 03 03:16:02 2016] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips con
figured -- resuming normal operations
[Sun Jul 03 10:59:08 2016] [error] [client 10.104.224.39] PHP Notice: Undefined index: flash_msg in /usr/local
/nagiosxi/html/login.php on line 79, referer: http://10.96.30.40/
[Mon Jul 04 03:27:23 2016] [error] [client 10.102.35.72] File does not exist: /var/www/html/itassistant
[Mon Jul 04 03:27:23 2016] [error] [client 10.102.35.72] File does not exist: /var/www/html/xmldata
[Mon Jul 04 03:30:46 2016] [error] [client 10.102.35.72] File does not exist: /var/www/html/itassistant
[Mon Jul 04 03:30:46 2016] [error] [client 10.102.35.72] File does not exist: /var/www/html/xmldata
[Mon Jul 04 12:53:40 2016] [error] [client 10.67.2.96] PHP Notice: Undefined index: flash_msg in /usr/local/na
giosxi/html/login.php on line 79, referer: http://10.96.30.40/
[Tue Jul 05 03:44:56 2016] [error] [client 10.102.35.72] File does not exist: /var/www/html/itassistant
[Tue Jul 05 03:44:56 2016] [error] [client 10.102.35.72] File does not exist: /var/www/html/xmldata
[Tue Jul 05 12:31:57 2016] [error] [client 10.102.35.72] File does not exist: /var/www/html/itassistant
[Tue Jul 05 12:31:58 2016] [error] [client 10.102.35.72] File does not exist: /var/www/html/xmldata
[Tue Jul 05 17:20:53 2016] [error] [client 10.67.2.70] PHP Notice: Undefined index: flash_msg in /usr/local/na
giosxi/html/login.php on line 79, referer: http://10.96.30.40/

[tgriep]

Nagios version is good and there are not any errors that pertain to this issue.
One more thing to try, can you delete the xml and rrd files for that check and see if that fixes the issue?
They will be recreated and should be populated with data in about 20 minutes after deleting them if they were corrupted before.