API call does not return all hosts.

[amit.ahuja]

Hi,

We were having some issue with the backend API in Nagios. One of own tools was using API call to get all of the hosts that were being monitored in Nagios. But, yesterday, one of the calls returned a JSON only contained part of the hosts. Does anyone have a solution for this issue?

Thanks.

[rkennedy]

Can you show us the call you were making as well as the output? Also, what version of XI are you running?

[haile711]

rkennedy,

this is the call im making that have the same issue.

[url]http://nagios_server/nagiosxi/api/v1/objects/servicestatus?apikey=apikey&pretty=1[/url].

The page come up blank, but any other calls work.

Thanks

[rkennedy]

Can you post your HTTP log files for us to look at?

Code: Select all

/var/log/httpd/error_log
/var/log/httpd/ssl_error_log
/var/log/httpd/access_log
/var/log/httpd/ssl_access_log

Additionally, what version of XI are you running?

[haile711]

rkennedy,

current version: 5.2.3

I've attached the access_log and error_log but the other 2 it's empty

Thxs

[rkennedy]

This error seems to be all over -

Code: Select all

[Tue Jul 12 02:22:07 2016] [error] [client 11.48.169.63] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 354 bytes) in /usr/local/nagiosxi/html/backend/includes/xml2json.php on line 243

Which I'm guessing is why you're seeing a blank page. Try changing your memory_limit setting from 128M to 256M in /etc/php.ini. Here is how mine currently looks -

Code: Select all

; Maximum amount of memory a script may consume (128MB)
; http://php.net/memory-limit
memory_limit = 128M

After changing the memory_limit = 128M to memory_limit = 256M run a service httpd restart, and try to open the API once again.

[haile711]

rkennedy,

That did it, thanks for helping!!!

[mcapra]

Is it alright if we lock this thread and mark the issue as resolved?

[haile711]

mcapra,

Please do, thxs!