Update from 412 to 529 fails, Questions

[[email protected]]

Updating 412 to 529 fails
The Nagios XI is running in a VMware 5.5.0 environment imported from an ova.
CentOS release 6.5 (Final)
Kernel 2.6.32-358.2.1.e16.x86_64 on an x86_64, (64 bit)
I followed the instructions in the XI_Upgrade_Instructions.pdf and after issuing the update script the process fails because it cannot connect to a mirror.
This script is searching for a Centos/6.6/ directory which has been depreciated to /6/

Can the xi-5.2.9.tar.gz be used in place of the xi-latest.tar.gz, with the XI_Upgrade_Instructions.pdf successfully?
OR
Has the Beta offline procedure in http://repo.nagios.com/#offline with nagiosxi-5-2.9.el6.x86_64.tar.gz been used successfully?
OR
Will the backup of this appliance restore properly on the new nagiosxi-5.2.9-64.ova ?

[rkennedy]

Updating 412 to 529 fails
The Nagios XI is running in a VMware 5.5.0 environment imported from an ova.
CentOS release 6.5 (Final)
Kernel 2.6.32-358.2.1.e16.x86_64 on an x86_64, (64 bit)
I followed the instructions in the XI_Upgrade_Instructions.pdf and after issuing the update script the process fails because it cannot connect to a mirror.
This script is searching for a Centos/6.6/ directory which has been depreciated to /6/

Could you post the install.log for us to look at? Are you using a proxy, or do you have a firewall blocking traffic?

Can the xi-5.2.9.tar.gz be used in place of the xi-latest.tar.gz, with the XI_Upgrade_Instructions.pdf successfully?

Yes.

Has the Beta offline procedure in http://repo.nagios.com/#offline with nagiosxi-5-2.9.el6.x86_64.tar.gz been used successfully?

Yes, but this will only work for existing upgrades, that were started as offline installs.

Will the backup of this appliance restore properly on the new nagiosxi-5.2.9-64.ova ?

If you were using postgres previously, I don't believe so. You would need to dump the files.

[[email protected]]

I am not using a proxy, I can get to the mirror sites listed, and the 6.6 directory has a message in it that the 6.6 has been depreciated use 6
I looked at the upgrade log. It looks like the access may be being blocked from the device. Please confirm

[ssax]

I'm not seeing any errors in that upgrade.log, what is the exact error you are receiving?

[[email protected]]

We got the ports opened on the firewall/proxy. It is now working

[mcapra]

Awesome! Is it alright if we lock this thread and mark this issue as resolved?

[[email protected]]

Yes