Servers pending for check are not displayed

[RIDS_I2MP]

Hi Team,

We are using Nagios XI 2014R2.7 instance in our project for monitoring our servers.

On our Nagios server dashboard we are able to see few servers in pending state for check but when we click on it to check which server are in pending state it is not displaying the list of servers.

Kindly suggest.

[eloyd]

This is not an answer, but I guarantee that the first message from Nagios Enterprise on Tuesday morning is going to be "please update to the latest version of Nagios XI and see if the problem persists."

Is there a reason you're running a 2 year old version?

[tmcdonald]

@eloyd is partly correct here, the version you are running is one major and several minor versions behind. We do support it, however we generally recommend running the latest version whenever possible.

For testing purposes, instead of directly clicking on the 4 in the Pending box, try right-clicking and copying the URL then pasting it here (sanitize what you need to). What might be happening is the filter (shown just above where you highlighted "No matching services found") needs to be cleared/corrected. To speak to what Eric mentioned, this is something that I believe was fixed in a later version, and if that is the case then an upgrade would be needed.