unable to start the ndo2db

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
gpradeep4
Posts: 5
Joined: Fri Jul 29, 2016 8:03 pm

unable to start the ndo2db

Post by gpradeep4 »

Hi,

I am new to the nagios xi . I have installed nagios xi in linux machine. I have started but I see ndo2db is not started.
I used mariadb and recived the below error.
So I used the mysql installed in the remote system and pointed the db but still receiving the same error. I followd the steps described in the https://assets.nagios.com/downloads/nag ... Server.pdf to change the database

usr/local/nagios/bin/ndo2db -c /usr/local/nagios/etc/ndo2db.cfg
Support for the specified database server is either not yet supported, or was not found on your system.



Please help me on this issue.

Thanks,
Pradeep G
User avatar
Box293
Too Basu
Posts: 5126
Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia
Contact:

Re: unable to start the ndo2db

Post by Box293 »

Can you please post your install.log from the nagiosxi directory you ran fullinstall from.
gpradeep4 wrote:I have installed nagios xi in linux machine.
What Linux OS have you installed XI on?
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
gpradeep4
Posts: 5
Joined: Fri Jul 29, 2016 8:03 pm

Re: unable to start the ndo2db

Post by gpradeep4 »

Hi ,

Nagios XI installed on Red hat v 7.2.
Now I don't have access . I can only post on Next working day.
In the meanwhile could you pls suggest any possibile solution .
Also when I try to add any host or any services the click on submit configuration .
It is keep on loading but the host details are not updating



Thanks,
Pradeep G
Last edited by gpradeep4 on Fri Sep 09, 2016 12:52 pm, edited 2 times in total.
User avatar
Box293
Too Basu
Posts: 5126
Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia
Contact:

Re: unable to start the ndo2db

Post by Box293 »

Can you please post your install.log from the nagiosxi directory you ran fullinstall from.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
gpradeep4
Posts: 5
Joined: Fri Jul 29, 2016 8:03 pm

Re: unable to start the ndo2db

Post by gpradeep4 »

Hi ,

Please find the install.log .

Thanks,
Pradeep G
You do not have the required permissions to view the files attached to this post.
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: unable to start the ndo2db

Post by rkennedy »

Is the machine using a proxy at all? The wget's look to be a bit odd -

Code: Select all

CMDLINE:
/usr/bin/wget --load-cookies=nagiosql.cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'cmd=apply&type=writeConfig' -O nagiosql.export.monitoring
--2016-09-08 12:54:14--  http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost (localhost)... 127.0.0.1, 172.30.86.99
Connecting to localhost (localhost)|127.0.0.1|:80... failed: Connection refused.
Connecting to localhost (localhost)|172.30.86.99|:80... connected.
If not, what does the IP 172.30.86.99 represent in your environment?
Former Nagios Employee
gpradeep4
Posts: 5
Joined: Fri Jul 29, 2016 8:03 pm

Re: unable to start the ndo2db

Post by gpradeep4 »

This is system ip address 172.30.86.99.
gpradeep4
Posts: 5
Joined: Fri Jul 29, 2016 8:03 pm

Re: unable to start the ndo2db

Post by gpradeep4 »

Hi ,

Any other finding regarding the issue.
Do I need to install any prerequisites.


Thanks,
Pradeep
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: unable to start the ndo2db

Post by rkennedy »

The machine should be able to access itself on 127.0.0.1, what is the full output of curl 127.0.0.1 -v?
Former Nagios Employee
Locked