I upgraded from 5.2.9 to 5.3 last week. I'm receiving 'Your session has timed out' after five minutes idle time on the GUI. Any idea what could be causing this quick timeout?
Thanks
Kyle
Session timeout after upgrade
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avandemore
- Posts: 1597
- Joined: Tue Sep 27, 2016 4:57 pm
Re: Session timeout after upgrade
What is the output of egrep 'session.gc_maxlifetime|session.cookie_lifetime' /etc/php.ini?
Previous Nagios employee
Re: Session timeout after upgrade
session.gc_maxlifetime = 14400avandemore wrote:What is the output of egrep 'session.gc_maxlifetime|session.cookie_lifetime' /etc/php.ini?
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avandemore
- Posts: 1597
- Joined: Tue Sep 27, 2016 4:57 pm
Re: Session timeout after upgrade
In an unaltered upgrade from 5.2.9 > 5.3.0 /etc/php.ini should contain this entry as well: session.cookie_lifetime = 0.
Do you have any idea what would have altered this file? Can you add the entry in and restart apache? #systemctl restart httpd; systemctl status httpd
Do you have any idea what would have altered this file? Can you add the entry in and restart apache? #systemctl restart httpd; systemctl status httpd
Previous Nagios employee
Re: Session timeout after upgrade
It has the entry, sorry, didn't post entire response. I increased the session.gc_maxlifetime setting in hopes of changing the timeout (though it is timing out after 5 minutes of idle time).avandemore wrote:In an unaltered upgrade from 5.2.9 > 5.3.0 /etc/php.ini should contain this entry as well: session.cookie_lifetime = 0.
Do you have any idea what would have altered this file? Can you add the entry in and restart apache? #systemctl restart httpd; systemctl status httpd
session.cookie_lifetime = 0
session.gc_maxlifetime = 14400
; setting session.gc_maxlifetime to 1440 (1440 seconds = 24 minutes):
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avandemore
- Posts: 1597
- Joined: Tue Sep 27, 2016 4:57 pm
Re: Session timeout after upgrade
Does this happen across all browsers? Have you altered the default homepage (assuming this where you see the issue)?
Previous Nagios employee
Re: Session timeout after upgrade
Yes, we've tried different browsers. And with different users. We see the issue on any page we leave idle. We have not altered the default homepage.avandemore wrote:Does this happen across all browsers? Have you altered the default homepage (assuming this where you see the issue)?
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avandemore
- Posts: 1597
- Joined: Tue Sep 27, 2016 4:57 pm
Re: Session timeout after upgrade
This is puzzling. My best guess at this point is that something is out of sync regarding time. The easiest thing to do would simply be to reboot the server if it hasn't been done post-upgrade.
There are also some steps listed in this thread: Your session has timed out.Your session has timed out.
Please PM the profile.zip as detailed in the thread if a reboot fails to resolve the issue.
There are also some steps listed in this thread: Your session has timed out.Your session has timed out.
Please PM the profile.zip as detailed in the thread if a reboot fails to resolve the issue.
Previous Nagios employee
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avandemore
- Posts: 1597
- Joined: Tue Sep 27, 2016 4:57 pm
Re: Session timeout after upgrade
What is the php version installed? On an RPM distro you can show the output of rpm -qa |grep php.
Previous Nagios employee
Re: Session timeout after upgrade
php-pgsql-5.1.6-45.el5_11
php-xml-5.1.6-45.el5_11
phpPgAdmin-5.0.4-1.el5
php-5.1.6-45.el5_11
php-pecl-ssh2-0.11.0-1.el5.rf
php-common-5.1.6-45.el5_11
php-gd-5.1.6-45.el5_11
php-snmp-5.1.6-45.el5_11
php-mbstring-5.1.6-45.el5_11
php-mcrypt-5.1.6-15.el5.centos.1
php-pdo-5.1.6-45.el5_11
php-mysql-5.1.6-45.el5_11
php-mssql-5.1.6-15.el5.centos.1
php-ldap-5.1.6-45.el5_11
php-pear-1.4.9-8.el5
php-cli-5.1.6-45.el5_11
php-odbc-5.1.6-45.el5_11
phpmyadmin-2.11.11.3-2.el5.rf
php-devel-5.1.6-45.el5_11
php-pecl-json-1.2.1-4.el5
php-xml-5.1.6-45.el5_11
phpPgAdmin-5.0.4-1.el5
php-5.1.6-45.el5_11
php-pecl-ssh2-0.11.0-1.el5.rf
php-common-5.1.6-45.el5_11
php-gd-5.1.6-45.el5_11
php-snmp-5.1.6-45.el5_11
php-mbstring-5.1.6-45.el5_11
php-mcrypt-5.1.6-15.el5.centos.1
php-pdo-5.1.6-45.el5_11
php-mysql-5.1.6-45.el5_11
php-mssql-5.1.6-15.el5.centos.1
php-ldap-5.1.6-45.el5_11
php-pear-1.4.9-8.el5
php-cli-5.1.6-45.el5_11
php-odbc-5.1.6-45.el5_11
phpmyadmin-2.11.11.3-2.el5.rf
php-devel-5.1.6-45.el5_11
php-pecl-json-1.2.1-4.el5