NA stopped collecting data from ASA

[jhorn]

NA was previously collecting data from our cisco ASA.
Netflow is setup and nothing has changed on the firewall.
Can no longer do reports.
Do see bandwith info.

Thanks
Jason

[bwallace]

Check / post the following log files to see if there are any errors that can point us in the right direction:

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/usr/local/nagiosna/var/backend.log
/var/log/messages

Also, what version of the Nagios Network Analyzer are you running?

Can you login to the Network Analyzer as root, run the following commands, and post the output?

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ps -ef --cols=300 |grep nfcapd
ls -l  /usr/local/nagiosna/var/
date

* take note of that last command and verify that the device's time is in sync with Network Analyzer. If not, that can cause problems.