install nagios issue.

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vy3734
Posts: 109
Joined: Tue Sep 29, 2015 4:48 pm

install nagios issue.

Post by vy3734 »

I'm installing Nagiosxi 5.3.0 but seeing following errors. Please help

nagiosxi]# ./fullinstall -n -p nagiosxi
Checking MySQL credentials...
MySQL not yet installed - that's okay.
Running './0-repos'...
Repos already configured - exiting.
RESULT=0
Running './1-prereqs'...
Installing prerequisites...
Loaded plugins: product-id, rhnplugin, security, subscription-manager
This system is receiving updates from RHN Classic or RHN Satellite.
Setting up Local Package Process
Examining /www/nagios/nagiosxi/packages/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: php-pear-HTML-Template-IT-1.3.0-2.el5.noarch
Marking /www/nagios/nagiosxi/packages/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm to be installed
http://repo.nagios.com/nagiosxi-deps/6/ ... ary.xml.gz: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404 Not Found"
Trying other mirror.
Error: failure: repodata/e0c22bc59fdedcd278c35dfca73b4de0a95fdaa12ac6355ccd4c0e4d3b5777f5-primary.xml.gz from nagiosxi-deps: [Errno 256] No more mirrors to try.
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './1-prereqs'
avandemore
Posts: 1597
Joined: Tue Sep 27, 2016 4:57 pm

Re: install nagios issue.

Post by avandemore »

Can you try running yum clean all then the install again? Is this system provisioned from an old template perhaps? It's best to install on a fully updated clean install.
Previous Nagios employee
vy3734
Posts: 109
Joined: Tue Sep 29, 2015 4:48 pm

Re: install nagios issue.

Post by vy3734 »

still see issue.

nagiosxi]# yum clean all
Loaded plugins: product-id, rhnplugin, security, subscription-manager
Cleaning repos: epel nagios-base nagiosxi-deps rhel-x86_64-server-6.7.z rhel-x86_64-server-optional-6.7.z rhel-x86_64-server-supplementary-6.7.z
Cleaning up Everything
[ nagiosxi]# ./fullinstall -n -p nagiosxi
Checking MySQL credentials...
MySQL not yet installed - that's okay.
Running './0-repos'...
Repos already configured - exiting.
RESULT=0
Running './1-prereqs'...
Installing prerequisites...
Loaded plugins: product-id, rhnplugin, security, subscription-manager
This system is receiving updates from RHN Classic or RHN Satellite.
Setting up Local Package Process
Examining /www/nagios/nagiosxi/packages/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: php-pear-HTML-Template-IT-1.3.0-2.el5.noarch
Marking /www/nagios/nagiosxi/packages/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm to be installed
http://repo.nagios.com/nagiosxi-deps/6/ ... ary.xml.gz: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404 Not Found"
Trying other mirror.
http://repo.nagios.com/nagiosxi-deps/6/ ... ary.xml.gz: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404 Not Found"
Trying other mirror.
Error: failure: repodata/e0c22bc59fdedcd278c35dfca73b4de0a95fdaa12ac6355ccd4c0e4d3b5777f5-primary.xml.gz from nagiosxi-deps: [Errno 256] No more mirrors to try.
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './1-prereqs'
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Box293
Too Basu
Posts: 5126
Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia
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Re: install nagios issue.

Post by Box293 »

Run this command:

Code: Select all

mv /etc/yum.repos.d/nagios* /tmp/
Now try running fullinstall.
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vy3734
Posts: 109
Joined: Tue Sep 29, 2015 4:48 pm

Re: install nagios issue.

Post by vy3734 »

Error: Package: nagiosxi-deps-5.3.0-1.noarch (/nagiosxi-deps-5.3.0-1.noarch)
Requires: pymssql
Error: Package: nagiosxi-deps-5.3.0-1.noarch (/nagiosxi-deps-5.3.0-1.noarch)
Requires: perl(Net::SMTP::TLS)
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
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Box293
Too Basu
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Joined: Sun Feb 07, 2010 10:55 pm
Location: Deniliquin, Australia
Contact:

Re: install nagios issue.

Post by Box293 »

Can you try following this KB article and let us know if it fixes your problem:

https://support.nagios.com/kb/article.php?id=555
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.
vy3734
Posts: 109
Joined: Tue Sep 29, 2015 4:48 pm

Re: install nagios issue.

Post by vy3734 »

try that and got the first error

ySQL not yet installed - that's okay.
Running './0-repos'...
Repos already configured - exiting.
RESULT=0
Running './1-prereqs'...
Installing prerequisites...
Loaded plugins: product-id, rhnplugin, security, subscription-manager
This system is receiving updates from RHN Classic or RHN Satellite.
Setting up Local Package Process
Examining /www/nagios/nagiosxi/packages/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: php-pear-HTML-Template-IT-1.3.0-2.el5.noarch
Marking /www/nagios/nagiosxi/packages/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm to be installed
http://repo.nagios.com/nagiosxi-deps/6/ ... ary.xml.gz: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404 Not Found"
Trying other mirror.
http://repo.nagios.com/nagiosxi-deps/6/ ... ary.xml.gz: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 404 Not Found"
Trying other mirror.
Error: failure: repodata/e0c22bc59fdedcd278c35dfca73b4de0a95fdaa12ac6355ccd4c0e4d3b5777f5-primary.xml.gz from nagiosxi-deps: [Errno 256] No more mirrors to try.
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './1-prereqs'
vy3734
Posts: 109
Joined: Tue Sep 29, 2015 4:48 pm

Re: install nagios issue.

Post by vy3734 »

can I have an update on this issue please. This is urgent. Thanks
User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: install nagios issue.

Post by tgriep »

Is the server behind a proxy server or firewall that is blocking access to the internet?

Can you login to the server, run the following commands and post the output?

Code: Select all

yum repolist
tail -50 /var/log/yum.log
uname -a
cat /etc/*release*
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vy3734
Posts: 109
Joined: Tue Sep 29, 2015 4:48 pm

Re: install nagios issue.

Post by vy3734 »

it's using proxy to get to the internet. This server can access to the internet so it's not internet issue.

based on the error above, it couldn't download this file because it's not there in repo.nagios http://repo.nagios.com/nagiosxi-deps/6/ ... ary.xml.gz

nagiosxi]# tail -50 /var/log/yum.log
Oct 13 15:32:43 Updated: efibootmgr-0.5.4-13.el6.x86_64
Oct 13 15:32:44 Updated: xorg-x11-drv-ati-firmware-7.5.99-3.el6.noarch
Oct 13 15:32:44 Updated: ql2400-firmware-7.03.00-1.el6_5.noarch
Oct 13 15:32:44 Updated: hal-info-20090716-5.el6.noarch
Oct 13 15:32:45 Updated: man-pages-overrides-6.7.5-1.el6.noarch
Oct 13 15:32:45 Updated: ql2500-firmware-7.03.00-1.el6_5.noarch
Oct 13 15:32:46 Updated: nss-softokn-freebl-3.14.3-23.el6_7.i686
Oct 13 15:32:47 Updated: glibc-2.12-1.166.el6_7.7.i686
Oct 14 15:41:18 Installed: libXau-1.0.6-4.el6.i686
Oct 14 15:41:18 Installed: libxcb-1.9.1-3.el6.i686
Oct 14 15:41:18 Installed: libX11-1.6.0-6.el6.i686
Oct 14 15:41:18 Installed: libXext-1.3.2-2.1.el6.i686
Oct 14 15:41:19 Installed: libgcc-4.4.7-16.el6.i686
Oct 14 15:41:19 Installed: nc-1.84-24.el6.x86_64
Oct 14 15:41:19 Installed: 1:telnet-0.17-48.el6.x86_64
Oct 14 15:41:19 Installed: libXp-1.0.2-2.1.el6.x86_64
Oct 14 15:41:19 Installed: compat-libstdc++-33-3.2.3-69.el6.i686
Oct 14 15:41:20 Installed: libXp-1.0.2-2.1.el6.i686
Oct 14 16:13:07 Installed: cfengine-community-3.7.2-1.x86_64
Oct 14 16:19:26 Installed: BESAgent-9.1.1229.0-rhe5.x86_64
Oct 14 16:19:56 Installed: gskcrypt64-8.0-50.40.x86_64
Oct 14 16:19:57 Installed: gskssl64-8.0-50.40.x86_64
Oct 14 16:20:02 Installed: TIVsm-API64-7.1.2-0.x86_64
Oct 14 16:20:10 Installed: TIVsm-BA-7.1.2-0.x86_64
Oct 19 09:55:14 Installed: php-common-5.3.3-46.el6_7.1.x86_64
Oct 19 09:55:14 Installed: php-cli-5.3.3-46.el6_7.1.x86_64
Oct 19 09:55:15 Installed: 1:php-pear-1.9.4-4.el6.noarch
Oct 19 12:34:36 Installed: apr-1.3.9-5.el6_2.x86_64
Oct 19 12:34:37 Installed: apr-util-1.3.9-3.el6_0.1.x86_64
Oct 19 12:34:37 Installed: php-pdo-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:37 Installed: apr-util-ldap-1.3.9-3.el6_0.1.x86_64
Oct 19 12:34:37 Installed: httpd-tools-2.2.15-47.el6_7.4.x86_64
Oct 19 12:34:38 Installed: libtool-ltdl-2.2.6-15.5.el6.x86_64
Oct 19 12:34:38 Installed: unixODBC-2.2.14-14.el6.x86_64
Oct 19 12:34:39 Installed: postgresql-libs-8.4.20-5.el6_7.x86_64
Oct 19 12:34:39 Installed: mailcap-2.1.31-2.el6.noarch
Oct 19 12:34:40 Installed: httpd-2.2.15-47.el6_7.4.x86_64
Oct 19 12:34:40 Installed: php-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:41 Installed: php-pgsql-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:41 Installed: php-odbc-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:41 Installed: php-mysql-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:41 Installed: php-pecl-memcache-3.0.5-4.el6.x86_64
Oct 19 12:34:42 Installed: php-soap-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:42 Installed: php-gd-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:42 Installed: php-pecl-apc-3.1.9-2.el6.x86_64
Oct 19 12:34:43 Installed: php-xml-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:43 Installed: php-xmlrpc-5.3.3-46.el6_7.1.x86_64
Oct 19 12:34:43 Installed: php-ldap-5.3.3-46.el6_7.1.x86_64
Oct 19 13:09:37 Erased: yum-utils
Oct 19 13:10:40 Installed: yum-utils-1.1.30-30.el6.noarch
[ nagiosxi]# uname -a
Linux ma100mlpmon017 2.6.32-573.34.1.el6.x86_64 #1 SMP Fri Aug 12 14:06:58 EDT 2016 x86_64 x86_64 x86_64 GNU/Linux
[ nagiosxi]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 6.7 (Santiago)
Locked