Nagios Apply Configuration Is Not Working

[steelwedge]

Dear Team,

We added a new host in CCM and clicked on apply configuration, it is spinning from last 24 hours and no update yet. Please let us know where to check the status and error for this.

-Mohan

[Box293]

Can you please check this KB article and let us know if it fixes your problem:

https://support.nagios.com/kb/article.php?id=34

[steelwedge]

When we run the ./reconfigure_nagios.sh script, we are getting NAGIOSQL LOGIN FAILED! message at the end. Please check and advise the next steps ASAP.


[nagios@swnagios root]$ cd /usr/local/nagiosxi/scripts
[nagios@swnagios scripts]$ ./reconfigure_nagios.sh
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'submit=Login&hidelog=true&loginSubmitted=true&username=nagiosxi&password=n@gweb' -O nagiosql.login--2016-10-20 23:04:54-- http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... ::1, 127.0.0.1
Connecting to localhost|::1|:80... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://swnagios.test.steelwedge.com/na ... nents/ccm/ [following]
--2016-10-20 23:04:54-- https://swnagios.test.steelwedge.com/na ... nents/ccm/
Resolving swnagios.test.steelwedge.com... 10.101.16.16
Connecting to swnagios.test.steelwedge.com|10.101.16.16|:443... connected.
WARNING: cannot verify swnagios.test.steelwedge.comâs certificate, issued by â/C=US/ST=California/L=Pleasanton/O=Steelwedge Software/OU=CloudIT/CN=swnagios.test.steelwedge.com/emailAddress=[email protected]â
Self-signed certificate encountered.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ânagiosql.loginâ

[ <=> ] 12,123 --.-K/s in 0s

2016-10-20 23:04:55 (24.2 MB/s) - ânagiosql.loginâ

NAGIOSQL LOGIN FAILED!

[rkennedy]

Could you post a few things for us to look at?
- A screenshot of your system settings page
- A copy of your /etc/hosts
- Lastly, please attach your /etc/httpd/conf.d/ssl.conf

[steelwedge]

PFA rar files has the requested details.

[rkennedy]

Not sure where it's pulling the swnagios.test.steelwedge.com hostname from - are you using a proxy at all in your environment?

In your hosts file I noticed this -

Code: Select all

10.101.32.41	nagiostest.test.steelwedge.com nagiostest
10.101.32.42	nagiostest-ext.test.steelwedge.com nagiostest-ext
127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
::1         localhost localhost.localdomain localhost6 localhost6.localdomain6

Please change it to be the following -

Code: Select all

10.101.32.41	
10.101.32.42	nagiostest-ext.test.steelwedge.com nagiostest-ext
127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4 nagiostest.test.steelwedge.com nagiostest
::1         localhost localhost.localdomain localhost6 localhost6.localdomain6

Then, try once again. If it does not work, show us the output of reconfigure_nagos.sh once again.

[steelwedge]

We corrected the hostname however we are facing the same issue, PFA screenshot of the host file. We restarted the nagios service also.

[rkennedy]

Can you run the reconfigure once again and show us the result? Are you using a proxy at all in your environment?

[steelwedge]

Below is the output, I will check and update on proxy.

[root@nagiostest ~]# cd /usr/local/nagiosxi/scripts
[root@nagiostest scripts]# ./reconfigure_nagios.sh
URL: http://localhost/nagiosxi/includes/components/ccm/
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosxi/includes/components/ccm/ --no-check-certificate --post-data 'submit=Login&hidelog=true&loginSubmitted=true&username=nagiosxi&password=n@gweb' -O nagiosql.login--2016-10-25 09:45:36-- http://localhost/nagiosxi/includes/components/ccm/
Resolving localhost... 127.0.0.1, ::1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://nagiostest.test.steelwedge.com/ ... nents/ccm/ [following]
--2016-10-25 09:45:36-- https://nagiostest.test.steelwedge.com/ ... nents/ccm/
Resolving nagiostest.test.steelwedge.com... 127.0.0.1
Connecting to nagiostest.test.steelwedge.com|127.0.0.1|:443... connected.
WARNING: cannot verify nagiostest.test.steelwedge.comâs certificate, issued by â/C=US/ST=California/L=Pleasanton/O=Steelwedge Software/OU=CloudIT/CN=nagiostest.test.steelwedge.com/emailAddress=[email protected]â
Self-signed certificate encountered.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ânagiosql.loginâ

[ <=> ] 20,104 129K/s in 0.2s

2016-10-25 09:45:37 (129 KB/s) - ânagiosql.loginâ

NAGIOSQL LOGIN FAILED!

[avandemore]

Are you running version 5.3.0? If so, can you upgrade to the bug fix only release 5.3.1 and try again?