Waiting for configuration verification....

[[email protected]]

Hi Support team, I'm using XI v5.2.9 under RHEL 6 in a closed environment (i.e. no direct internet connectivity).

During the Apply Configuration step the "Waiting for configuration verification...." never completes. Following the trouble shooting guide: https://support.nagios.com/kb/article.php?id=34 I find, very quickly, that the /usr/local/nagiosxi/var/cmdsubsys.log is empty. Note: we previously (many weeks ago) had issues with the requiretty and applied the fix to /etc/sudoers. This fix is still in place. Your help is greatly appreciated as this is an evaluation of XI and demos with decision makers are approaching fast.

Note the attachment is merely the output of the /usr/local/nagiosxi/var directory.

Kind Regards,
Bill Martin
321-309-7459

[Box293]

The file /usr/local/nagiosxi/var/cmdsubsys.log gets truncated frequently, the only way to see what is being sent to it is to tail it:

Code: Select all

tail -f /usr/local/nagiosxi/var/cmdsubsys.log

What output is produced when you execute the reconfigure_nagios.sh command as outlined in the KB article?