Nagios Log Server Install fails

This support forum board is for support questions relating to Nagios Log Server, our solution for managing and monitoring critical log data.
Locked
jtully
Posts: 4
Joined: Thu Nov 03, 2016 6:01 am

Nagios Log Server Install fails

Post by jtully »

Good morning - First time install of Nagios Log server on a clean RH 7.2 reported the following error:

Complete!
3 Nov 06:45:09 ntpdate[2129]: no server suitable for synchronization found

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios Enterprises technical support.

Kind Regards,
Jason
rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: Nagios Log Server Install fails

Post by rkennedy »

This will be fixed in the next release, but to counter it I believe you can run the following.

Code: Select all

ntpdate -u pool.ntp.org
Then continue with the ./fullinstall and it'll work as expected.
Former Nagios Employee
jtully
Posts: 4
Joined: Thu Nov 03, 2016 6:01 am

Re: Nagios Log Server Install fails

Post by jtully »

Hi,

That's the issue when I run this at the cmd line I get the same issue.

# ntpdate -u pool.ntp.org
3 Nov 11:54:39 ntpdate[14527]: no server suitable for synchronization found

I cannot access pool.ntp.org - is this essential to get the install working? I have the correct data and time set and have a locked ntp server.
ntpq -p
remote refid st t when poll reach delay offset jitter
==============================================================================
*169.254.169.254 10.10.10.10 3 u 248 1024 377 0.187 -0.002 0.021
avandemore
Posts: 1597
Joined: Tue Sep 27, 2016 4:57 pm

Re: Nagios Log Server Install fails

Post by avandemore »

What about using the prebuilt image?

Nagios Log Server
Previous Nagios employee
Locked