error after upgrade

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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benhank
Posts: 1264
Joined: Tue Apr 12, 2011 12:29 pm

Re: error after upgrade

Post by benhank »

All modifications done on my systems were the result of other issues that were resolved by the instructions from support, the KB or Nagios pdf's, which negaites the "non standard" aspect. So can we work toghether to fix this?
Proudly running:
NagiosXI 5.4.12 2 node Prod Env 2500 hosts, 13,000 services
Nagiosxi 5.5.7(test env) 2500 hosts, 13,000 services
Nagios Logserver 2 node Prod Env 500 objects sending
Nagios Network Analyser
Nagios Fusion
avandemore
Posts: 1597
Joined: Tue Sep 27, 2016 4:57 pm

Re: error after upgrade

Post by avandemore »

Can we move this over to a ticket? Email [email protected] with a link back to this thread. Reply to this thread once you have gotten that far.
Previous Nagios employee
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benhank
Posts: 1264
Joined: Tue Apr 12, 2011 12:29 pm

Re: error after upgrade

Post by benhank »

sure thanks!
Proudly running:
NagiosXI 5.4.12 2 node Prod Env 2500 hosts, 13,000 services
Nagiosxi 5.5.7(test env) 2500 hosts, 13,000 services
Nagios Logserver 2 node Prod Env 500 objects sending
Nagios Network Analyser
Nagios Fusion
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: error after upgrade

Post by dwhitfield »

We'll leave this open for community input while we work through the ticket. Thanks!
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benhank
Posts: 1264
Joined: Tue Apr 12, 2011 12:29 pm

Re: error after upgrade

Post by benhank »

This can be locked.
It seems that there were components missing on the secondary server. upgrading to version 5.4.0 with the command

Code: Select all

./upgrade -f
fixed the problem. Thanks for all the hard work Tom :D , I really appreciate the effort you put into this. You will be happy to know that we have successfully migrated our users to the new environment and all is well.
Proudly running:
NagiosXI 5.4.12 2 node Prod Env 2500 hosts, 13,000 services
Nagiosxi 5.5.7(test env) 2500 hosts, 13,000 services
Nagios Logserver 2 node Prod Env 500 objects sending
Nagios Network Analyser
Nagios Fusion
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: error after upgrade

Post by dwhitfield »

Glad to hear it is resolved. I am going to lock the thread. Please feel free to post again if you have you another issue. Thank you for using the Nagios forums!
Locked