Host service detail takes too much time to show up

[nagios-retail]

Hello,

We need some help finding a performance issue in our Nagios XI web environment.
XI : v5.3.2 (updated on 3Nov)
OS : CentOS v 6.8 (kernel 2.6.32-642.1.1.el6.x86_64)

When click on a Host service to get the status detail window it takes more than 1 min to show the information.
First the web session is showing this info immediately :

Service Status Detail
FS1 : Windows : Diskspace C:
spnl0877p02

Then wait for 1min ....

When detail windows finally shows up I see this error coming in the /var/log/httpd/error_log for my www session :
[Tue Nov 22 09:13:41 2016] [error] [client 10.x.x.x] PHP Warning: Invalid argument supplied for foreach() in /usr/local/nagiosxi/html/includes/components/xicore/status-object-detail.inc.php on line 1155, referer: http://ap-dco67-mon/nagiosxi/includes/c ... pnl0877p02

This happens with all the services not just one.

code info on line 1155 in the php file :
foreach ($objs as $obj) {
if (!empty($obj->service_description)) {
$s .= '<option value="' . $obj->downtime_id . '">' . $obj->host_name . ' - '. $obj->service_description .' @ ' . get_datetime_string($obj->start_time/1000) . ' (ID ' . $obj->downtime_id . ')</option>';
} else {
$h .= '<option value="' . $obj->downtime_id . '">' . $obj->host_name . ' @ ' . get_datetime_string($obj->start_time/1000) . ' (ID ' . $obj->downtime_id . ')</option>';
}
}


Could you tell me why it takes soo long to get all the information?
Last week we changed network settings (routing & default gw) in the OS , anything to do with these changes ??

best regards
Koen

[rkennedy]

Last week we changed network settings (routing & default gw) in the OS , anything to do with these changes ??

This could possibly affect it, can you show us the output for the following commands?

Code: Select all

ip a
cat /etc/hosts

Then, post a screenshot of your Admin -> System Settings page. In the past, I've seen DNS not resolving properly cause this.

[nagios-retail]

Hi,

SOLVED

The hosts still contained an ip address in the range of the disabled interface.

Many thanks!