!!! Availability Summary Performance Report Graphs Error !!!

[Richard.Moore]

Hello,

This is my very first post as a new user of Nagios XI 5.3.0. I am the Administrator of this product and am attempting to create an Availability Summary Report(s) to provide to our end users as per what the month's end SLA requires. When generating the Availability reports within the Nagios application I am able to see and access the actual performance graphs that are included by ticking the "Display service performance graphs" options prior to clicking Run. However, when I opt to send this out in email to myself and/or end users in the PDF format the performance graphs are blank and you only see the error message "You are not authorized to access this feature. Contact your Nagios XI administrator for more information, or to obtain access to this feature." (attached) I need a resolution to this so that myself and end users whom I send these reports out to in email are able to see the full Availability Summary report in addition the performance graph displays as well.

[avandemore]

Can you to upgrade to the latest XI version 5.3.3. This fixes a number of bugs. I have attached the emailed PDF Availability Report generated from a 5.3.3 system. Rename it to .pdf after download.