SMS Configuration

[Berto]

Hello,

I've followed the directions from the links below and SMS alerts are still not being delivered to the on-call phone where we like to receive alerts to. I believe it might still be a configuration issue because if I go to the nagios server and from a command line do

mailx -s "Testing" [email protected]

I receive a text message but if I use the 'Send Test Notification' from the Nagios Web Interface, then nothing is delivered to the phone.

https://assets.nagios.com/downloads/nag ... ios-XI.pdf
https://assets.nagios.com/downloads/nag ... ios-XI.pdf

[mcapra]

Which version of Nagios XI are you using?

Under Admin -> Manage Email Settings, are you using "Sendmail" for the mail method?

Can you share the outputs of the following commands:

Code: Select all

which mail
which mailx

[Berto]

Hello,

Sorry for such a long time to reply. Here is the requested info and I added a screenshot of the mail settings for the Nagios Server.

Installed Version: 5.2.9

[nagios server]:(1028/0)-$ which mailx
/bin/mailx

[nagios server]:(1027/0)-$ which mail
/bin/mail

--Berto

[rkennedy]

Please post your /var/log/maillog for us to review - when you receive the working ones from mailx, what is the from address? I've seen most providers reject non resolvable FQDN's.

[Berto]

This can be closed. After months of trying to get help from my corporate Exchange team, I finally found the issue and that was ATT rejecting the messages. I've fixed that problem and now SMS is coming through and again thanks for the help.

--Berto

[rkennedy]

Aha! Always nice to finally have an answer

/closed