Click Apply Configuration but it still shows "Not Applied"

[rkennedy]

This explains the issue, it looks like your system time is set to UTC, your PHP time is set to EST (America/New_York), and it's hard to say what SQL is set to. Our standard install does not install SQL to /opt/app/mysql/ - you may want to consult whoever set it up, to check what the SQL time is set to. A simple select now(); will allow you to see what time this is currently set to.

Once you get all three of these on the same page, it should work as expected.

[xlin125]

How can I change/set the PHP time to UTC time since the system uses UTC time? In another word, can I edit /etc/php.ini to change the setting in data.timezone from date.timezone = US/Eastern to date.timezone = UTC?

I noticed that on a system, the status changed from "Not Applied" to "Applied" for the new service without running Apply Configuration again after sometimes.

[xlin125]

I did a test on another Nagios XI server by editing the /etc/php.ini to change the setting in data.timezone from date.timezone = US/Eastern to date.timezone = UTC. It works. Thanks for the help and support!

[rkennedy]

Yep - that's the solution. Glad to hear it worked! Do you have any final questions or are we good to mark this thread resolved?

[xlin125]

I am good. Please mark this issue as resolved. Thanks again!

[bwallace]

You're welcome -- Glad to hear this is resolved and I'll lock this thread now.