LDAP integration issues with Nagios XI

[nysus777]

Hi team,

I have dropped a mail to [email protected] regarding our expired license, i am hoping we get an extension on our trial period as we are yet to finish testing some integrations.

Thanks.

[ssax]

You can always spin up a new VM for testing the LDAP stuff, once you get it up and running try setting the Base DN to:

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dc=nagios,dc=TEST_SX

And then when typing in the username type this in exactly:

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cn=admin,dc=TEST_SX

If that doesn't work, try:

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admin,dc=TEST_SX

If that doesn't work, try:

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uid=admin,dc=TEST_SX

Let us know the results.


Thank you

[nysus777]

You can always spin up a new VM for testing the LDAP stuff, once you get it up and running try setting the Base DN to:

Hi ssax,

Can you please explain further what do you mean by the above. I am not sure how to go ahead.

Thanks.

[ssax]

Sorry, I meant that regardless of whether sales granted an extension on the trial you could create/redeploy a new nagios VM to test what I sent.

[nysus777]

Hi ssax,

We have tried connecting to the LDAP instance from our local VM and it had the same issue.

Isn't there any other way to troubleshoot this? We are really short on time here.

Thanks.

[ssax]

Did you try the steps that I listed?

*** Make sure that you have known-good backups/vm snapshots before making any modifications

Let's try this as well. Please edit this file:

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/usr/local/nagiosxi/html/includes/components/ldap_ad_integration/basicLDAP.php

Around line 88, change this code:

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    public function findBaseDn()
    {
        $namingContext = $this->getRootDse(array('namingcontexts'));
        return $namingContext[0]['namingcontexts'][0];
    }

To this:

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    public function findBaseDn()
    {
        $namingContext = $this->getRootDse(array('namingcontexts'));
var_dump($namingContext);
        return $namingContext[0]['namingcontexts'][0];
    }

Then re-run it where so shows the blank list of users and it should output some text to the web interface, please send me that entire output.

When you are done, change it back to what it was.

[nysus777]

Hi team,

My client has come up with certain queries with regards to implementing a nagios solution, i need to discuss some of them with you.

Please let me know your availability so that we can discuss these over messages.

Thanks,
nYsus

[dwhitfield]

Were we ready to lock this thread on the LDAP issue? Per the PM, if this is not something you want on the public forum, you will need to email [email protected]. If you are a prospective customer, [email protected] might be the best option.

[nysus777]

Hi dwhitfield,

I would request you to wait for some time before you lock this thread as i am trying to extend our trial license.

Also, do you have any documentation on SNMP V3 trap integrations? I was going through the guides and could not find anything specific for v3.

Please advise.

Thanks.

[dwhitfield]

Also, do you have any documentation on SNMP V3 trap integrations?

Yes and no. There's a v3 section in https://support.nagios.com/kb/article.p ... ategory=55

Usually that's how the documentation is going to be. 2c and 3 are going to be hanging out together.

Please let us know if you need further direction on the issue, but generally speaking we prefer new threads for new issues.