XI page is inaccssible

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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abc9
Posts: 5
Joined: Fri Jan 06, 2017 5:29 pm

XI page is inaccssible

Post by abc9 »

Hi,

I wanted to learn Nagios and downloaded sandbox for vmware. I opened the file in virtualbox and logged on to sandbox using sandbox credentials. But I am not able to access XI UI from my mac browser. I am not sure if it is to do with the OS where vmware is running or I need to have additional setups to access that page. I would appreciate if someone can help me here. Thanks in advance!
dwhitfield
Former Nagios Staff
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Re: XI page is inaccssible

Post by dwhitfield »

My guess is this is a networking issue in your VM setup. Are you able to access Nagios from within the VM?
abc9
Posts: 5
Joined: Fri Jan 06, 2017 5:29 pm

Re: XI page is inaccssible

Post by abc9 »

Yes I am able to access it from vm, but not outside of vm. It is a network issue. I am not sure how to resolve it. Also the xi url 'http://' is displayed on the nagios logo in VM when I logged on to VM. I have not seen urls in that form before. I did wget http://localhost from vm, I am able to access it with in vm. Thanks a million for quick responses. I really appreciated it.
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: XI page is inaccssible

Post by dwhitfield »

abc9 wrote:Also the xi url 'http://' is displayed on the nagios logo in VM when I logged on to VM. I have not seen urls in that form before.
I'm not sure I understand what is going on here. Could you send a screenshot? Thanks!
abc9
Posts: 5
Joined: Fri Jan 06, 2017 5:29 pm

Re: XI page is inaccssible

Post by abc9 »

Sorry for the delay, I was not at work yesterday. I captured the screenshot for your references. Thanks in advance for the help!
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bheden
Product Development Manager
Posts: 179
Joined: Thu Feb 13, 2014 9:50 am
Location: Nagios Enterprises

Re: XI page is inaccssible

Post by bheden »

It looks like maybe your VM isn't grabbing an IP address. Can you log in as root and post the output of

Code: Select all

ifconfig
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abc9
Posts: 5
Joined: Fri Jan 06, 2017 5:29 pm

Re: XI page is inaccssible

Post by abc9 »

Attached screenshot. Thanks!
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bheden
Product Development Manager
Posts: 179
Joined: Thu Feb 13, 2014 9:50 am
Location: Nagios Enterprises

Re: XI page is inaccssible

Post by bheden »

Did you explicitly disable ipv4? I'm going to assume you didn't - in which case this is a problem with your networking configuration on the VM side of things and if so that is outside the scope of our support.

You should be able to gain access via ipv6 as long as your mac has access to that network. Try using the following URL in your browser:

Code: Select all

http://fe80::a00:27ff:fe19:cda9/
You could post the contents of /etc/sysconfig/network-scripts/ifcfg-eth0 and I could take a look for something that stands out - but I find this unlikely if you didn't change anything in there.
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abc9
Posts: 5
Joined: Fri Jan 06, 2017 5:29 pm

Re: XI page is inaccssible

Post by abc9 »

I did not change any configurations at all. I just opened ova file in virtualbox, and powered on.

Attached screenshot.

Also I am not able to access http link through the browser because of multiple colons in the domain name.
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rkennedy
Posts: 6579
Joined: Mon Oct 05, 2015 11:45 am

Re: XI page is inaccssible

Post by rkennedy »

If you're expecting a DHCP address, then it is definitely a network issue. You will need to bridge it with your connection, to allow DHCP through to the machine. Currently it's probably on NAT or host only for example.

The other option, is setting a static IP address - this is a nice example of what your config would look like - https://gist.github.com/fernandoaleman/2172388

If you don't have proper routing in place though, then the static IP won't matter. The core issue is most likely your networking configuration on the VM, at a hypervisor level.
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