Nagios XI Upgrade Failed - 5.2.9 to 5.4.2

[lytxnoc]

I see, I can definitely give that a shot and reply back. I'll have to schedule a maintenance period so I may not reply for a few hours.

[lmiltchev]

Sure. Let us know how it went.

[lytxnoc]

Performed the steps to delete the configs, write, verify. No errors. Applied configs and performed upgrade, still no dice. PM sent of the upgrade log

[lmiltchev]

Please go to Configure > Core Config Manager > Tools > Write Config Files
- Click Delete (don't worry, it's safe, they get re-written)
- Click Write
- Don't do anything else in between the write and running this command:

Code: Select all

zip -r /tmp/NAGIOSFILESBADSTATE.zip /usr/local/nagios/etc

Now PM me the resulting /tmp/NAGIOSFILESBADSTATE.zip

[lytxnoc]

Performed steps, but I had already rolled back earlier to prevent issues. PM of zip file sent

[lmiltchev]

Go to CCM->Hosts->hqq3v-eobweb01.drivecaminc.loc->Alert Settings tab->Manage Contacts, select a contact, click on Add Selected, Close, Save.

Next, go to CCM->Hosts->SDP2V-FLTSVC01.drivecam.net->Check Settings tab, and enter a valid "Max check attempts" value. Save.

Note: This host is using the "24x7-windows-server" template. You can add the "Max check attempts" value to it if you wish by going to CCM->Templates->Host Templates->24x7-windows-server.

Run the Write Config Files tool again to check if there are more errors. Apply Configuration if there are no errors.

[lytxnoc]

Applied those config changes to those hosts. No errors, but this is back on 5.2.9 as mentioned because I rolled back after the failed upgrade from earlier.

[avandemore]

Can you send an email to [email protected] referencing this thread? Please make another post here when you have done so as it will let us know to look for your email.

[lytxnoc]

Ok, email sent

[lmiltchev]

I sent you a PM.