Link for Service Objects does not change mouse cursor in IE

[Box293]

When I am looking at a service status window, in the Service column, the mouse cursor does not change to a picture of a hand (to indicate that you can click on it). This only occurs in IE.

IE.png

Firefox.png

This only occurs in the Service object column, it works correctly in the Host object column.

This is a Nagios XI 2011R1.9 VM running on ESXi 4.1.

[scottwilkerson]

What version of IE are you using? I cannot recreate this in IE9 using Nagios XI 2011R1.9

[Box293]

Strange but I've worked out what is causing the problem.

It only occurs when Compatibility View is enabled in IE.

Normally this is not turned on by default, this is why you couldn't reproduce the problem.

The reason why it was enabled in our environment was due to a Compatibility View setting combined with an Intranet setting.

• In IE press the ALT key and then in the Tools menu select Compatibility View Settings
  Un-tick the box Display intranet sites in Compatibility View
  Click Close

The other setting that triggers the intranet site is:

• In IE press the ALT key and then in the Tools menu select Internet Options
  Click the Security tab
  Select Local intranet
  Click the Sites button
  Click the Advanbced button button
  Here we had defined *.ourdomain.local as a trusted site

Glad we've worked this one out, it's puzzled me for ages!