NagiosXI Updates continues to spin...

[lewislopez]

The nagiosxi "Check For Updates" page is continuously spinning with the message, "Update in progress" but nothing is happening. We actually upgraded the software manually from 5.3.0 to 5.4.3; restarted the system. After all the updates the "check for updates" page is still spinning.

What can we do to clear the status?

[ssax]

Please run this command:

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grep mysql /usr/local/nagiosxi/html/config.inc.php | wc -l

If the command above outputs the number 3, run this command:

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echo "update xi_commands set status_code = '2' where command = '1120';" | mysql -uroot -pnagiosxi

If the command above outputs the number 2, run this command:

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echo "update xi_commands set status_code = '2' where command = '1120';" | psql nagiosxi nagiosxi

Then go back to the page now and see if it's resolved, let us know the results.


Thank you

[lewislopez]

I checked the page this morning and everything seems to be working now. Strange that all day yesterday it just continued to spin. But this morning it was fine.

Thanks,

Lewis

[cdienger]

Did you have any more immediate questions regarding this or are we okay closing the thread?