Sending Different Types of Alerts

[stevecalderoni]

Hello All,

Trying to figure out if there is a way to have different types of alerts based on host groups. The idea would be that there are servers we want to know that there are issues but it's not needed to send a text alert, only email. Then there are the 'wake me up at 2 am' servers that am email and a text message would be good. I don't see where to do this or if it's possible.

Thanks!

[mcapra]

You would probably need to create a custom notification handler and handle the logic in the script itself. Something like "if server_priority > 5 and it's 2am, send text notification. Else don't".

Richer alerting logic is something that has been requested frequently though and it is on our development team's radar.

[stevecalderoni]

Ok, I'll give that a shot. I mean, I can do it simple like have a user that the email points to a group and that user doesn't have a cell number for no page alerts but yeah... your idea might work for the page during business hours idea.

[cdienger]

Let us know your results or if you have any more questions.