WebGUI shows error for Monitoring Engine

[fishface]

I have a new clean install of NagiosXI on CentOS6.8 64-bit, and on first logging in I see the following errors reported.

Manual install using latest tar v5.4.3. Modified to enable SSL, separate lv for /usr/local/nagios and /usr/local/nagiosxi.

Monitoring Engine | Status | red exclamation
Performance Grapher | Status | red exclamation
Database Backend | Status | red exclamation

When I mouse over the hover-text says those services are not running, but when I do he following it shows them as running:

Code: Select all

[root@nagiosxi ~]# service nagios status
nagios (pid 1776) is running...
[root@nagiosxi ~]# service mysqld status
mysqld (pid  1513) is running...
[root@nagiosxi ~]# service ndo2db status
ndo2db (pid 1674) is running...

So I'm now confused, any ideas? Also under Monitoring Engine Status, every thing is showing green and ok, so confused further.

We did have paid for phone and online support but our Purchasing Dept. forgot to renew in Feb of this year, they are aware and are trying to resolve that, but in the mean time any help appreciated.

[dwhitfield]

For clarity, do the red errors go away? Just wondering since you say on first logging in.

Can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the Download Profile button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically. The most important three in this case are the nagios.log, mysqllog.txt, and systemlog.txt.

After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.

[fishface]

I have the profile logs but for some reason I cannot PM you, when I click on your name, I get "CONTACT DWHITFIELD" but there is no contact info/links etc. I have restarted Firefox with add-ons disabled, maybe it's because it's my first post?

[fishface]

Oh, and no, the errors do not go away.

[dwhitfield]

maybe it's because it's my first post?

Correct. Sorry, I should have mentioned that. Please try again and then post in the thread (after second *approved* post you no longer must wait on moderation)

UPDATE: Profile received