MOD EDIT: split from https://support.nagios.com/forum/viewto ... 16&t=43679
I think the PDF is the least of my worries. Seems like we are also no longer getting alerts. Nagios seemed to have stopped sending alerts at around ~11:30PM or so last night
I see that some notifications state
NAGIOS CRITICAL: Cannot parse Nagios log file for valid time
no longer getting alerts
no longer getting alerts
Last edited by dwhitfield on Mon May 01, 2017 9:52 am, edited 1 time in total.
Reason: split from other thread
Reason: split from other thread
-
dwhitfield
- Former Nagios Staff
- Posts: 4583
- Joined: Wed Sep 21, 2016 10:29 am
- Location: NoLo, Minneapolis, MN
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Re: no longer getting alerts
It's possible a ticket would be lead to a quicker response. If you'd like to go that route, please email [email protected]. If you do submit a ticket, please post in this thread so that I can lock the thread. I split this from the PDF issue, so if you decide to submit a ticket about the alerts, we can use the other thread for the PDF issue.
You mention notifications and for clarity are notifications the only thing not working, or are alerts (the WebUI) also not working?
What's the output of ll /usr/local/nagios/var/nagios.log? The nagios user should be the owner. If the nagios.log file is not in that location, then what is the output of find / -name nagios.log?
If you don't have that log file at all, you can either restore from a backup or create the log file. The thing about creating it new is anything in their previous will be "lost." The restore loses anything since the last backup.
If you have that log file, but in a different location, you'll need to make sure the nagios.cfg is pointing to the appropriate log.
Any yum updates recently? If so, can you send your yum.log (probably /var/log/yum.log)?
Can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the Download Profile button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.
After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.
You mention notifications and for clarity are notifications the only thing not working, or are alerts (the WebUI) also not working?
What's the output of ll /usr/local/nagios/var/nagios.log? The nagios user should be the owner. If the nagios.log file is not in that location, then what is the output of find / -name nagios.log?
If you don't have that log file at all, you can either restore from a backup or create the log file. The thing about creating it new is anything in their previous will be "lost." The restore loses anything since the last backup.
If you have that log file, but in a different location, you'll need to make sure the nagios.cfg is pointing to the appropriate log.
Any yum updates recently? If so, can you send your yum.log (probably /var/log/yum.log)?
Can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the Download Profile button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically.
After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.