Acknowledge alert via email?

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derekb
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Joined: Wed Jun 10, 2015 1:54 pm

Acknowledge alert via email?

Post by derekb »

Is there a way to response to the Nagios email that is sent on a critical host or service alert to acknowledge the alert?

Or must the ACK be done via the Nagios interface?
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tgriep
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Re: Acknowledge alert via email?

Post by tgriep »

By default, you have to Acknowledge through the Web site but I found this link to add email support for ACK's.
https://exchange.nagios.org/directory/U ... CK/details
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[email protected]
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Joined: Thu May 04, 2017 8:21 am

Re: Acknowledge alert via email?

Post by [email protected] »

tgriep wrote:By default, you have to Acknowledge through the Web site but I found this link to add email support for ACK's.
https://exchange.nagios.org/directory/U ... CK/details
We are also looking for a solution to acknowledge alerts via email the link above would not work for NagiosXi, sql back-end.

I know its not core functionality, could anyone point to any other tool or script that could make this work?
dwhitfield
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Re: Acknowledge alert via email?

Post by dwhitfield »

You could use a rapid response URL: https://assets.nagios.com/downloads/nag ... iables.pdf

It's not exactly what you are asking, but it might get you where you want to go as far as quicker acknowledgements.

The developers are aware people want to do more from the API. Unfortunately, I can't tell you yet what new features will make it into 5.5 or 6.0. 6.0 should be out Q1 2018. 5.5 should be out some time Q3 2017, but these dates are not guarantees.
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