Unable to write to check_result_path

[pratik.patel]

I run the commands but same issue..

[tgriep]

Can you PM me your system profile?
To send us your system profile. Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and email it back to us.

Also, run these commands as root and email in the /tmp/info.txt file
ls -lR /usr/local/nagios >/tmp/info.txt
getenforce >>/tmp/info.txt

Has the server recently been configured to use SSL?
If so, can you email in these files.

Code: Select all

/etc/httpd/conf/httpd.conf
/etc/httpd/conf.d/nagiosxi.conf
/etc/httpd/conf.d/nagios.conf
/etc/httpd/conf.d/ssl.conf

[pratik.patel]

I have send you PM and I am not able to download profile

getting below message:
PROFILE BUILD FAILED
Array
(
)
CODE: 1


I have attached the system info.

[tgriep]

The Build profile error is a /etc/sudoers configuration issue and what you did PM to me had more permission errors as well which confirmed the error.

What you have in your /etc/sudoers file will have to be changed and the easiest way to fix it is to replace your file with the default one that is attached to this post and that should fix the issues for you.
Remove the .txt extension.

If not, remove the following entries in the /etc/sudoers file

Code: Select all

nagios ALL=(root) NOPASSWD: /sbin/service httpd configtest, /usr/sbin/apachectl -S, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_services, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_online, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_latency, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_latency_mod, /opt/continuent/tungsten/cluster-home/bin/check_tungsten_progress
apache ALL=(root) NOPASSWD: /usr/bin/virsh list

And replace them with the following

Code: Select all

Defaults   !visiblepw
Defaults:nagios !requiretty
Defaults:apache !requiretty

Try that and post back is it works or not.

[pratik.patel]

I don't think so tungsten is the issue.

I can not remove it as we have these on all servers.

[dwhitfield]

Well, you could try removing everything except tungsten. Modified sudoers is a known issue: https://support.nagios.com/kb/article.p ... ategory=44

[pratik.patel]

I removed what you mention and replaced with that but same issue.

[dwhitfield]

Did you also add the following, as was suggested?

Code: Select all

Defaults   !visiblepw
Defaults:nagios !requiretty
Defaults:apache !requiretty

[pratik.patel]

Yes I added those 3 lines too.

[dwhitfield]

Do you still have your XI install in /tmp/nagiosxi? If so, run the following comamnds:

Code: Select all

cd /tmp/nagiosxi
./upgrade

If you do not still have that, download your current version from https://assets.nagios.com/downloads/nag ... rsions.php (or just decide to upgrade and get the latest), unpack it and then run the ./upgrade. It's highly likely there are still some permissions issues, and the upgrade will not work, but if it works it may resolve the issue. Also, if it doesn't work, it will give us some additional data on the issue. Please attach the upgrade.log if it fails.

Also, what's the output of sestatus? That will disabled, possibly permissive.

UPDATE: Upgrade log received and shared with techs