No answer from host

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Re: No answer from host

Post by SETR »

This fixed some of the machines, we are going through each one of our VM's with time out issue to figure out the cause. Some seem to have issue with SNMP not working properly. We are working with our System admins to sort the SNMP issues. Will update you soon on the status.
User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: No answer from host

Post by tgriep »

OK, thanks for reporting back. If you have any questions, let us know.
Be sure to check out our Knowledgebase for helpful articles and solutions!
SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Re: No answer from host

Post by SETR »

How do we go about fixing the following error on Linux machine?


LUTL-NAGIOSXI.ams.com>>/root>>time /usr/local/nagios/libexec/check_snmp_storage_wizard.pl -H 162.70.xx.xxx -C ARM1 --v2c -m 'Physical Memory' -w 80 -c 90 -f -t 60 --octetlength=65535
Unknown storage : Physical Memory : ERROR

real 0m0.209s
user 0m0.160s
sys 0m0.015s
User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: No answer from host

Post by tgriep »

The M in memory is lower case on Linux systems, try using the following command.
/usr/local/nagios/libexec/check_snmp_storage_wizard.pl -H 162.70.xx.xxx -C ARM1 --v2c -m 'Physical memory' -w 80 -c 90 -f -t 60 --octetlength=65535
Be sure to check out our Knowledgebase for helpful articles and solutions!
SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Re: No answer from host

Post by SETR »

That did the trick. Thank you.

There is one machine where we are getting unknown for CPU. Here are the details:

[[email protected] ~]$ /usr/local/nagios/libexec/check_snmp_load_wizard.pl -H 162.xx.xxx.xx -t 60 -C ARM1 --v2c -w 90 -c 95 -f
Can't find CPU usage information : UNKNOWN

[root@cvsarm root]# cat /proc/version - list oS version
Linux version 2.4.21-15.EL ([email protected]) (gcc version 3.2.3 20030502 (Red Hat Linux 3.2.3-34)) #1 Thu Apr 22 00:27:41 EDT 2004
User avatar
tgriep
Madmin
Posts: 9190
Joined: Thu Oct 30, 2014 9:02 am

Re: No answer from host

Post by tgriep »

It could be that the SNMP Daemon that is running on that system is not configured to respond the the CUP Load OID.
If you have another system that works, compare the settings in the snmpd.conf file and see if they match, and update them if needed.
Be sure to check out our Knowledgebase for helpful articles and solutions!
SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Re: No answer from host

Post by SETR »

Some of our Linux servers are having issues with the CPU load, we are using the same settings everywhere, not sure why only few are having these issues. Anything we can check to troubleshoot this issue?
avandemore
Posts: 1597
Joined: Tue Sep 27, 2016 4:57 pm

Re: No answer from host

Post by avandemore »

Is the SNMP daemon uniform in version and configuration?
Previous Nagios employee
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: No answer from host

Post by tmcdonald »

Just checking in since we have not heard from you in a while. Did @avandemore's post clear things up or has the issue otherwise been resolved?
Former Nagios employee
SETR
Posts: 45
Joined: Mon Jan 30, 2017 4:10 pm

Re: No answer from host

Post by SETR »

Yes, now everything looks fine. On a different note, Is there a way to restart a VM from the NagiosXI web interface?
Locked