NagiosXi Alerts issue

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
kalyan
Posts: 9
Joined: Wed Apr 26, 2017 9:31 pm

NagiosXi Alerts issue

Post by kalyan »

Hi,

I have Change IP Address of my Nagios Server. Now everything is working fine except Alerts. Should I made any changes in any config file..??

Please guide me.. Thanks in advance.. :D :D :D :?:
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: NagiosXi Alerts issue

Post by dwhitfield »

Is your db off-loaded? I suspect if db issues were the problem you'd see a lot more issues than notifications, but I just want to be thorough.

Are you using a mail relay? The more details about how you are sending mail, the more we will be able to help. To that end, can you PM me your Profile? You can download it by going to Admin > System Config > System Profile and click the ***Download Profile*** button towards the top. If for whatever reason you *cannot* download the profile, please put the output of View System Info (5.3.4+, Show Profile if older) in the thread (that will at least get us some info). This will give us access to many of the logs we would otherwise ask for individually. If security is a concern, you can unzip the profile take out what you like, and then zip it up again. We may end up needing something you remove, but we can ask for that specifically. The nagios.log is going to be the most important piece of the profile.

After you PM the profile, please update this thread. Updating this thread is the only way for it to show back up on our dashboard.
kalyan
Posts: 9
Joined: Wed Apr 26, 2017 9:31 pm

Re: NagiosXi Alerts issue

Post by kalyan »

Thanks a lot.. I herewith attached the System profile info. PFA
You do not have the required permissions to view the files attached to this post.
Issac08
Posts: 38
Joined: Mon May 08, 2017 2:01 am

Re: NagiosXi Alerts issue

Post by Issac08 »

I am also facing issue ,by anyway we can initialize DB from first, if there is no need old data
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: NagiosXi Alerts issue

Post by dwhitfield »

That blue button that says "Download Profile"...what happens if you press that? If it downloads a zip file, please attach it or PM it. If you PM, please make sure you update the post.
kalyan
Posts: 9
Joined: Wed Apr 26, 2017 9:31 pm

Re: NagiosXi Alerts issue

Post by kalyan »

Thanks a lot. Issue has been resolved.

There is no need to change IP Address in Nagios database. I have changed IP Address then given hosts entry, then made changes in mail & SMS relay. Issue has been resolved.
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: NagiosXi Alerts issue

Post by dwhitfield »

Glad to hear it is resolved. I am going to lock the thread. Please feel free to post again if you have you another issue. Thank you for using the Nagios forums!
Locked