Check goes immediately to HARD Host Down State

[dwhitfield]

Did you want to move to a ticket or should I close the ticket when it comes in? As of now, we have not received your email. Do you know if you are on the approved sender list?

[IMTECH]

You are right, the email was returned for that reason - and we had a public holiday-day yesterday.

I resent it from an allowed email adress.

Did you receive it now?

Moving to a ticket means moving the communication to email instead of forum? If that is the question: I dont mind. Whatever is more convenient for you.

[ssax]

Ticket received, locking and we'll continue through the ticket.

Thank you