Performance Graphs Not Displaying

[sarfarosh]

Hi Team,
We have a nagios xi and load balancer in environment. We have configured some firewall devices in nagios xi. We are not getting performance graphs for some interfaces and ping.
I did followed the following link to resolve the issue but no luck,

https://support.nagios.com/kb/article.php?id=9

[tgriep]

Did those service checks in the past show performance data?
Can you go in to the Service Details screen, click on the services, go to the Advanced Tab, in the Performance Data field, do you see valid data?
Can you post a screen shot of them?

One thing you can try is to delete the existing performance data files and they should be recreated after about 15 minutes with valid data and start graphing for you.
The files are store in the following folder on the Nagios server under the <HostName> folder.

Code: Select all

/usr/local/nagios/share/perfdata/<HostName>/

Delete the .xml and .rrd files and within 15 minutes, if all is well, they will be recreated with valid data.

If not, please run the following as root and attach the /tmp/info.txt file here so can view the output.

Code: Select all

ps -ef >/tmp/info.txt
tail 20 /usr/local/nagios/var/perfdata.log >>/tmp/info.txt
tail 20 /usr/local/nagios/var/npcd.log >>/tmp/info.txt
top -b -n1 |head -n 27  >>/tmp/info.txt

[sarfarosh]

Hi tgiep,
I deletd XML and RRD's from some hosts /usr/local/nagios/share/perfdata/<HostName>/ and kept it in observation.

[tgriep]

Ok, let us know what you find.