Customer Support

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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fran.alles
Posts: 3
Joined: Thu Apr 21, 2016 8:54 am

Customer Support

Post by fran.alles »

Hello,

The client i'm supporting has a Nagios XI license & maintenance support, however I don't have the option to post in the "Customer Support" forum to receive help.

What should I do to have access to that formun? I can provide the contract numbers if required.


Thanks,
Francisco
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Customer Support

Post by tmcdonald »

You will need to contact [email protected] for access.
Former Nagios employee
fran.alles
Posts: 3
Joined: Thu Apr 21, 2016 8:54 am

Re: Customer Support

Post by fran.alles »

Thanks. I already sent them an email.
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
Contact:

Re: Customer Support

Post by dwhitfield »

We can leave this open, and if they haven't gotten back to you tomorrow, we can check in on the status of your email. Thanks!
fran.alles
Posts: 3
Joined: Thu Apr 21, 2016 8:54 am

Re: Customer Support

Post by fran.alles »

I think it can be closed now. Thanks.
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