nagiosxi installation failure on RHEL 6

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simon.pytches
Posts: 13
Joined: Mon Feb 13, 2012 9:38 am

Re: nagiosxi installation failure on RHEL 6

Post by simon.pytches »

Hi,

I'm having the same issue on RHL5.5 We've spent hours on this. Just done a check and if i do this...

rpm -qa |grep -i php-pear-HTML-Template-IT
php-pear-HTML-Template-IT-1.3.0-2.el5

it appears to be installed. Can anyone confirm if this is the correct template file?

I've gone through my install.log file and did notice this...

Installing : php-pear-HTML-Template-IT 73/125/tmp/glibctestK2MT19:1:22: error: features.h: No such file or directory

anyone got any ideas if this is my problem and what i should do to fix it?

Cheers

Simon



Cheers

Simon
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
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Re: nagiosxi installation failure on RHEL 6

Post by scottwilkerson »

Simon,

Do you have the optional channel added to your RHEL subscription?
ERROR:_Please_add_the_.27Optional.27_channel_to_your_Red_Hat_systems_subscriptions
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simon.pytches
Posts: 13
Joined: Mon Feb 13, 2012 9:38 am

Re: nagiosxi installation failure on RHEL 6

Post by simon.pytches »

Nearest option we can find in the RedHat subscriptions is "RHEL Optional Productivity Apps(v. 5 for 64-bit x86_64) we also check ed RHEL Supplementary (v. 5 for 64-bit x86_64) for good measure but we still get the same error.

Running './E-importnagiosql'...
httpd: no process killed
Starting httpd: [ OK ]
Sleeping...
NOTE: If prompted, enter the MySQL root password
NagiosQL database appears OK - continuing...
NDOUtils database appears OK - continuing...
Found config files to import - continuing...
URL: http://localhost/nagiosql/index.php
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosql/index.php --no-check-certificate --post-data 'Submit=Login&tfUsername=nagiosxi&tfPassword=n@gweb' -O nagiosql.login--2012-03-08 11:54:07-- http://localhost/nagiosql/index.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: install/index.php [following]
--2012-03-08 11:54:07-- http://localhost/nagiosql/install/index.php
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1869 (1.8K) [text/html]
Saving to: `nagiosql.login'

0K . 100% 198M=0s

2012-03-08 11:54:07 (198 MB/s) - `nagiosql.login' saved [1869/1869]

NAGIOSQL LOGIN FAILED!
ERROR: NagiosQL import appears to have failed - exiting. (Reason: Import files are still present in /usr/local/nagios/etc/import)
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './E-importnagiosql'


Anyone got any ideas
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: nagiosxi installation failure on RHEL 6

Post by scottwilkerson »

I am going to close this thread because we are already working on the same issue through email support.
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