Fused server auto-login issues with Fusion 4

[daniel.mazik]

Hello

Just deployed a new Fusion 4 server in our environment to replace our our old 2014R1.1 deployment. Having issues getting the auto-login feature to work on fused servers in the environment. I am able to choose the my mapped creds for the Nagios XI servers in Manage Users, and have added the user specific login creds, and checked "Enable Automatic Login" under my user profile. I even see the check mark for Auto Log In on the server name. When I try to click a server/host/service link I get sent to the login page of the correct Nagios XI server, but I do not get logged in automatically. I've enabled debug logging on the Fusion server, but this is all I am able to see in the fusion.debug log that pertains to my username:

[2017-07-25 15:38:57] [SYSTEM] [DEBUG] [<NAGIOS XI SERVER>]: poll_master(): executing: /usr/local/nagiosfusion/cron/poll_subsys.php --server="2" --user="<MY USERNAME>" >/usr/local/nagiosfusion/var/log/poll_subsys.2.<MY USERNAME>.log 2>&1 &

Any assistance is appreciated!

[lmiltchev]

Does the auto-login work if you try a different browser, i.e. Chrome, Firefox? I seem to be having the same issue when using IE.

[daniel.mazik]

Had the same issue on the following browsers:
IE 11
Firefox 54
Chrome 59

[bheden]

This may be a silly question - but is it doing this for ALL of your fused servers?

[daniel.mazik]

Yes, this is happening on all our fused servers

[tgriep]

Can you run the following as root on the Fusion server and post the /tmp/info.txt file?

Code: Select all

echo 'select * from  servers;' |mysql -u fusion -pfusion fusion -t >/tmp/info.txt
echo 'select * from  users_servers;' |mysql -u fusion -pfusion fusion -t >>/tmp/info.txt

In that file will be the list of Fused servers and the user accounts to access them. You may want to sanitize it before posting it.

[daniel.mazik]

Attaching a sanitized info.txt file. Just re-deployed the appliance again to test and still have the same issue.

[tgriep]

Thanks for the data.
From what it looks like, you only have one server setup for auto login. To login to all servers automatically, and you would have to setup each server for auto login.
Can you click on your username in the Fusion GUI and screen capture the Account Information menu and post it here so we can view it if you do have more that one server setup to auto login?

[daniel.mazik]

You are correct. In the info.txt I posted I only had the San Jose nagios server setup for auto-login. This was for testing after re-deploying the Fusion vmware appliance. I previously had them all set for auto-login with the same issue.

[tgriep]

Did you add the other servers to the list and do they auto-login?