Alert notifications

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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franky
Posts: 3
Joined: Fri Apr 29, 2016 9:56 am

Alert notifications

Post by franky »

Hello,

We have our notification interval set to 60 mins. I was wondering, is it possible to stop notifications after 3 of these have been sent without having to manually acknowlege for it to stop?

Many thanks.
Francoise
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tacolover101
Posts: 432
Joined: Mon Apr 10, 2017 11:55 am

Re: Alert notifications

Post by tacolover101 »

FYI - setting it to 0, will send right away and never again.

as for what you're asking - I believe it's possible to do if you leverage escalations. https://assets.nagios.com/downloads/nag ... tions.html
dwhitfield
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Location: NoLo, Minneapolis, MN
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Re: Alert notifications

Post by dwhitfield »

Thanks @tacolover101!

OP, if you are unable to get escalations to work in this manner, being able to acknowledge via the API is on the roadmap. Is this something that would work for you or do we need to determine an alternative method?
franky
Posts: 3
Joined: Fri Apr 29, 2016 9:56 am

Re: Alert notifications

Post by franky »

@tacolover101 thanks for the link. That's really useful. Is this possible to achieve this using through the Nagios XI dashboard? Or would I need to edit the service configs individually?
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tacolover101
Posts: 432
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Re: Alert notifications

Post by tacolover101 »

there should be an escalations section in XI you can use, which is more of a 'drag and drop' interaction. the same logic applies from that document though.

IIRC, you should be able to set a * to apply it to all hosts / services which would help to set a standard.
dwhitfield
Former Nagios Staff
Posts: 4583
Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
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Re: Alert notifications

Post by dwhitfield »

Thanks @tacolover101!

There is an escalation wizard, but also you can go to http://YOURSERVER/nagiosxi/includes/com ... escalation (just be sure to change YOURSERVER to the actual server)
franky
Posts: 3
Joined: Fri Apr 29, 2016 9:56 am

Re: Alert notifications

Post by franky »

Great! Thanks for all your help. Much appreciated
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