Waiting for Configuration Verification

[bwelker]

Greetings all,

I've searched through and tried at least 5 different threads with this similar issue, but none of them seem to be exactly what I'm seeing when I run through the troubleshooting steps in each thread. So at that point, figured I would just open my own case and see if someone would be able to assist me.

I stood up this instance a couple months back, didn't touch it as other priorities were ahead of this. So as of yesterday, I fully updated the box, and the Nagios XI instance to the latest 5.4.9. Before the updates, I was getting this same issue (main reason why I updated).

I've reset the security credentials, no joy. I tried using the reconfigure script, no joy. I tried following the cmdsubsys.log while applying the CCM configuration and nothing shows there.

I should mention, the hanging waiting for verification isn't the only issue I had. Initially when I tried to update via the website, it just hung, and I went in manually and updated it from the host itself. So maybe there's something deeper that's an issue and applying configs where it hangs is just a symptom of a much larger problem.

I'm still fairly new to Nagios XI, so any assistance would be greatly appreciated.

[scottwilkerson]

sounds like either the nagios user is expired

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chage -l nagios

or cron isn't running

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service crond status

If both of them look good (feel free to post results), I'd also like to see the following

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ps -ef|grep nagiosxi

and

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tail -100 /var/log/cron|grep nagiosxi

[bwelker]

Oh boy do I feel stupid . I thought I had made this so the account wouldn't expire...Guess I didn't!

I guess that brings up one other quick question. If I have no idea what that password is, and I reset it, is there some where in Nagios XI I need to set it as well? I assume there is, but I'm still pretty terrible at navigating around the Nagios XI interface...

[scottwilkerson]

Oh boy do I feel stupid . I thought I had made this so the account wouldn't expire...Guess I didn't!

I guess that brings up one other quick question. If I have no idea what that password is, and I reset it, is there some where in Nagios XI I need to set it as well? I assume there is, but I'm still pretty terrible at navigating around the Nagios XI interface...

Usually the nagios user doesn't have a login password set. Nagios XI will not need to know this at all if one is setup.

[bwelker]

Well that's good to know. I modified the user to have the password never expire and seems to be working. For reference I used the code below to do so.

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sudo chage -I -1 -m 0 -M 99999 -E -1 nagios

You may close this, thanks so much for the help! Sorry for being a bit stupid on this one

[scottwilkerson]

Well that's good to know. I modified the user to have the password never expire and seems to be working. For reference I used the code below to do so.

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sudo chage -I -1 -m 0 -M 99999 -E -1 nagios

You may close this, thanks so much for the help! Sorry for being a bit stupid on this one

No worries, glad it is resolved. Locked